Accounts Executive

Due to continued business growth, an exciting opportunity has become available for an experienced Senior Account Manager to join a dynamic and fast-paced marketing agency based in Umhlanga

This newly created position is ideal for a client-focused professional with a strong agency background who thrives on building lasting client relationships, leading projects, and identifying opportunities for account growth. The successful candidate will manage a diverse portfolio of clients while providing leadership and strategic direction to ensure exceptional service delivery

The role requires occasional travel to client sites both locally and nationally

Key Responsibilities

• Build and maintain strong, long-term client relationships
• Serve as the primary point of contact for a diverse portfolio of clients
• Deliver exceptional client service and ensure consistently high levels of client satisfaction
• Manage multiple projects simultaneously, ensuring delivery on time, within budget, and to brief
• Lead client meetings, presentations, and strategic planning sessions
• Brief and coordinate internal creative, strategy, production, and digital teams
• Monitor project timelines, budgets, and profitability
• Identify opportunities to grow existing client accounts and contribute to new business initiatives
• Mentor and provide leadership to junior team members where required
• Collaborate with senior management to ensure operational excellence and successful project delivery
• Travel to client sites locally and nationally as business requirements dictate

Minimum Requirements

• Relevant tertiary qualification in Marketing, Communications, Business, or a related field
• Minimum of 7 years' experience in an advertising, branding, marketing, or creative agency environment
• Proven experience managing multiple client accounts across a diverse portfolio
• Strong commercial awareness with experience managing project budgets and timelines
• Valid driver's licence and willingness to travel

Skills and Competencies

• Strong agency background with an excellent understanding of agency operations
• Exceptional client relationship management and customer service skills
• Demonstrated leadership and team management abilities
• Excellent communication, presentation, and negotiation skills
• Highly organised with strong project management capabilities
• Commercially astute with strong problem-solving skills
• Ability to work under pressure and manage multiple priorities
• Proactive, solutions-driven, and results-oriented

What's on Offer

• Opportunity to join a growing, established agency
• Newly created role with excellent career growth potential
• Collaborative, creative, and high-performing team environment