- Location
- Sonesta Resort Hilton Head Island, SC, United States of America
- Type
- Full-time
- Department
- Engineering
- Education
- High School
- Source
- Workday
Description
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
To perform general maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.Job Description
Essential Duties & Responsibilities:
- Ensure that all exterior grounds of the hotel are properly maintained on a daily and frequent basis.
- Complete minor work orders such as replacing ceiling tiles, filters, light bulbs, patching vinyl, repairs to pipelines, toilets, sink, kitchen and laundry equipment, etc. perform preventative maintenance duties as assigned.
- Ensure that assigned equipment is prepared and operational for the following day’s work.
- Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, lighting systems and makes minor repairs and/or replacements to ensure proper operation and maximum efficiency.
- Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters. Paint and finish furniture and fixtures in guest rooms, if needed.
- Maintain front entrance area, parking lot and/or garage, and street entrance in a clean and presentable manner.
- Maintain the safety and cleanliness of the exterior of the facility, grounds, pool and exercise/sports facilities ( including property signs and lighting)
- Follow procedures that ensure the security of inventory and assets such as tools, supplies equipment, furniture, television, etc., replenishes supplies and inventory in a timely and efficient manner to all guest questions and/or requests to ensure strong guest satisfaction.
- Report all unsafe conditions and malfunctioning equipment to supervisor.
- Respond in a courteous and prompt manner to all guest questions and/or requests to ensure strong guest satisfaction.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- Assist with other duties as assigned.
Qualifications and Requirements:
Basic reading, writing and math skills and 1+ year(s) of general building maintenance and repair experience. Completion of high school diploma or related vocational training preferred.
This job requires ability to perform the following:
- Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds.
- Frequently standing up and moving about the facility.
- Frequently handling objects and equipment to maintain the facility.
- Frequently bending, stooping, kneeling, climbing, and crawling.
Other:
- Working knowledge of basic plumbing, electrical skills, preventative maintenance procedures, and reasonable understanding, of building equipment and hand tools.
- Communication skills are utilized a significant amount of time when interacting with other hotel staff and hotel guests.
- Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day or to read equipment repair manuals.
- Mathematical skills, including basic math, are used frequently.
- May be required to work nights, weekends, and/or holidays.
Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.