Senior Property Manager (Team Lead)

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

This is a senior leadership role responsible for the day-to-day management of a diverse government portfolio across Greater Sydney's parklands, encompassing commercial, retail, and residential properties. You'll serve as the primary client liaison while leading a dedicated team of property and building management professionals. Your focus will be on delivering exceptional service that meets rigorous government compliance standards, driving financial performance, and building strong client relationships that position JLL as a trusted partner.

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and this role sits at the heart of that mission. You'll balance strategic oversight with hands-on operational involvement, ensuring your team has the guidance and support needed to manage complex properties independently while you focus on portfolio growth, client satisfaction, and continuous improvement. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this position offers significant scope to develop your leadership capabilities while contributing to the strategic direction of our Property & Asset Management business in NSW.

An overview of the role:

• Lead and mentor a team of property and building management professionals, providing coaching, performance feedback, and professional development opportunities that build capability and independence

• Serve as the primary point of contact for government clients, conducting regular site visits, strategic meetings, and proactive communication to maintain trusted relationships and high satisfaction scores

• Oversee portfolio financial management including budget preparation, forecasting, outgoings reconciliations, and tenant debtor management while driving cost efficiencies and identifying revenue growth opportunities

• Ensure full compliance with government regulations, lease administration requirements, and legislative obligations across commercial, retail, and residential asset classes

• Manage critical operational matters across the portfolio, resolving complex issues and providing definitive technical guidance to team members on property management challenges

• Champion the use of JLL systems including Evolution, Acumen, and CSC to drive operational excellence, accurate reporting, and performance measurement

• Collaborate with internal JLL business lines to identify and deliver value-add opportunities, cross-selling services such as Energy & Sustainability, Projects, and Workplace Solutions

• Conduct regular property inspections and quality assurance reviews to maintain service delivery standards and proactively identify risks or improvement opportunities

• Contribute to the Property & Asset Management Leadership Team through strategic input, market insights, and aligned decision-making that supports broader business objectives

Sounds like you? This is what we are looking for:

• Proven experience managing mixed-use property portfolios, ideally within the government or public sector

• Demonstrated success leading and developing high-performing property management teams

• Strong technical knowledge of property management across commercial, retail, and residential asset classes

• Comprehensive understanding of government compliance requirements, procurement processes, and service delivery expectations

• Proven ability to manage complex budgets, drive financial performance, and identify cost efficiencies

• Experience with lease administration, outgoings reconciliations, and tenant relationship management

• Exceptional written and verbal communication skills with ability to engage confidently with senior government stakeholders

• Strong organisational and time management capabilities with ability to prioritise competing demands across a diverse portfolio

• Certificate IV in Property Services (Real Estate) or equivalent qualification

• Tertiary qualification in Property, Business, or related field (preferred)

• Experience working with JLL systems including Prism, Acumen, or CSC (preferred)

• Established networks within the NSW government property sector or Greater Sydney parklands management community (preferred)

• Track record of successfully retaining client accounts and growing service offerings through cross-selling and value-add initiatives (preferred)

• Experience managing properties with unique operational requirements such as parklands, heritage assets, or mixed-use government facilities (preferred)

• Knowledge of sustainability initiatives and energy management within government portfolios (preferred)

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands

• 18 weeks paid maternity leave

• Private Health Insurance Discounts

• Active Social Club

• Employee assistant program

• Novated Lease for EV cars

• Paid time off for volunteer work

• Career Opportunities with Australia's #1 Commercial Real Estate firm

• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ526541

Location:

On-site –Parramatta, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.