- Salary
- $15+/hr
- Location
- Longview, TX, TX, US
- Type
- Part-time
- Education
- High School
- Source
- GovernmentJobs
Description
Coordinates and performs a variety of circulation duties on behalf of the Longview Public Library; provides customer service to the public; responds to circulation and/or other types of library inquiries; updates and maintains patron account records; assists in maintaining library facilities, equipment, and collection materials; and performs other related duties as assigned.
- Staffs the circulation desk and provides customer service to patrons in person and via telephone.
- Responds to various types of circulation and/or other general library inquiries; communicates and explains the Library’s policies and procedures to the public.
- Performs a variety of circulation duties; issues library cards; prepares TexShare cards; checks items in and out; renews materials; processes hold and interlibrary loan requests.
- Monitors and notifies patrons of missing/damaged materials and/or other account issues.
- Collects and receipts library fees/fines and print/copy funds; receives monies for Friends of the Library book sales; balances and maintains cash register.
- Contacts patrons by telephone regarding the availability of requested items and/or returned mail.
- Inputs, updates, and maintains patron account information in the Library’s computer system;
- Generates overdue notices and patron billing correspondence; places notes and blocks on library cards as required; researches and assists in resolving patron records issues.
- Instructs patrons in the use of library computers, equipment, catalogs, and databases; coordinates and teaches public computer classes as assigned.
- Assists patrons with basic reference inquiries and/or in locating library materials.
- Prepares items for shelving; places books and audiovisual items on display shelves; coordinates and performs shelf reading; identifies and recommends materials for purchase.
- Participates in cleaning and maintaining library facilities and equipment; empties book drops; performs opening and closing duties; delivers closing announcements.
- Participates in preparing newsletter articles; copies, folds, and maintains library brochures.
- Provides circulation training to other library personnel as assigned.
- Performs other related duties as assigned or required.
Education and Experience:
High School Diploma or equivalent, and two years circulation/customer service experience; OR an equivalent combination of education and experience.
Required Licenses or Certifications:
- Must possess a valid Texas Driver’s License.
- Work is performed in a public library environment.
- Subject to sitting, standing for extended periods of time, walking, bending, reaching, and lifting of objects up to 25 pounds.
- Must be able to push/pull library carts and lift/carry library materials.
Skills
Customer Service