Loading Dock & Door Service Technician

Description

Position Overview

A Loading Dock & Door Service Technician is responsible for the installation, maintenance, repair, and inspection of loading dock equipment, dock levelers, dock doors, and related systems. The technician ensures the proper functioning, safety, and reliability of equipment used in industrial, commercial, or warehouse environments. This role is essential for maintaining the efficiency and safety of loading dock operations. The ideal candidate is a proactive, safety-conscious technician with a strong technical background and excellent customer service skills. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Essential Duties & Responsibilities

Installation and Setup

• Install new loading dock levelers, dock doors, seals, bumpers, and related components.
• Assemble and secure mechanical and electrical components following blueprints, schematics, and technical manuals.
• Test installed equipment to ensure proper operation and safety compliance

Maintenance and Repair

• Perform routine maintenance on dock equipment to prevent breakdowns, including lubrication, adjustments, and part replacements.
• Diagnose and troubleshoot mechanical, hydraulic, and electrical issues with dock levelers and dock doors.
• Repair or replace worn-out or damaged components, including springs, cables, rollers, electrical components and motors.

Inspection and Safety Compliance

• Conduct safety inspections to ensure dock equipment meets local, state, and federal regulations.
• Identify potential safety hazards and recommend corrective actions to prevent injuries or equipment failure.
• Maintain accurate service logs and inspection reports.

Customer Service & Administrative Duties

• Communicate effectively with clients to explain service needs, provide updates on work progress, and offer maintenance recommendations.
• Provide on-site training to customers on the proper use and care of dock equipment.
• Complete work orders, time logs, and inventory documentation accurately.
• Ensure all tools, vehicles, and equipment are maintained in good working order.

Competencies & Skills

• Strong problem-solving and troubleshooting skills.
• Excellent attention to detail and commitment to safety.
• Effective communication and customer service abilities.
• Ability to work independently and as part of a team.
• Strong knowledge of mechanical, hydraulic, and electrical systems.
• Ability to read and interpret blueprints, diagrams, and technical manuals.
• Proficiency in using hand tools, power tools, and diagnostic equipment.
• Valid driver’s license with a clean or satisfactory driving record required. 

Requirements

Experience & Certifications

• 5 years of experience in dock equipment service, industrial mechanics, or a related field is preferred.
• Certifications (Preferred): 

              -Forklift certification

              -Scissor Lift Certification

              -OSHA or other safety training certifications

              -IDA or other related training 

              -Valid Driver's License with a good driving record

Physical Requirements & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear.
• Ability to lift heavy equipment (up to 75 lbs.) and work in various physical positions (standing, bending, kneeling).
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Occasionally working in high, precarious places.
• Comfortable working in varying environments, including outdoor and industrial settings..

 Reasonable accommodation will be made to enable individuals with disabilities to perform essential functions.  

 Salary & Benefits

 This is an hourly position with a gross hourly pay range of $30.00 to $42.00, depending on experience and qualifications. 

Why Join Yale?

Since 1939, Yale Mechanical has built a reputation for delivering exceptional mechanical contracting services across the Twin Cities – handing HVAC, plumbing, industrial, millwright, docks & doors, and more. Joining Yale, you’ll be part of a supportive, hands-on crew that values you. We foster a work environment built on collaboration, respect and trust, where technicians and support staff lean on one another to get the job done. We believe in investing in our people – giving you opportunities to grow, stay sharp, and build a long career with us, not just a job.

We are an Equal Opportunity Employer committed to building a diverse and inclusive workforce. We provide equal employment opportunities to all employees and applicants without regard to race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, veteran status, status with regard to public assistance, or any other characteristic protected by applicable federal, state, or local law, including the Minneapolis and Saint Paul Human Rights Ordinances. In accordance with our Affirmative Action Plan, we actively seek to recruit, hire, develop, and retain qualified individuals from underrepresented groups, such as women, minorities, individuals with disabilities and protected veteran status, and ensure all employment decisions are based on merit, qualifications, and business needs. For assistance or accommodation during the application process, or to access our Affirmative Action Plan, please contact [email protected].