Enterprise GIS (EGIS) Program Manager - Performance and Analytics Department - 989 (Unclassified)

PandA is seeking a Program Manager to lead the City’s Enterprise GIS program, overseeing Citywide geospatial systems, authoritative data stewardship, GIS integrations, and spatial analytics initiatives that improve services and support operational decision-making.

The Program Manager reports to the Deputy Director and manages a multidisciplinary team of GIS analysts, data stewards, and project coordinators. The position ensures the EGIS environment remains secure, reliable, and responsive to the evolving needs of City departments and residents.

Key Responsibilities

Enterprise GIS Operations & Strategy

• Lead the City’s enterprise geospatial program, including ArcGIS Enterprise/Online platform, lifecycle management, performance, and reliability.
• Oversee stewardship of authoritative geospatial datasets, ensuring standardization, quality, and accuracy across departments.
• Manage integrations between GIS and enterprise systems to support operational workflows and data sharing.
• Develop EGIS strategic roadmaps aligned with Citywide priorities and departmental needs.
• Coordinate upgrades, enhancements, and maintenance of geospatial infrastructure.

Project & Portfolio Management

• Oversee a portfolio of EGIS projects, including new applications, datasets, automation, and cross-departmental initiatives.
• Prioritize investments, allocate resources, and manage risk in a dynamic, fast-paced environment.
• Manage contracts, budgets, vendors, and long-term support agreements associated with GIS technologies.

Governance, Standards & Compliance

• Establish and maintain GIS governance frameworks, including metadata standards, naming conventions, authoritative dataset policies, and quality assurance.
• Ensures GIS governance is in alignment with Citywide data governance.
• Guide departmental GIS content owners on best practices, security requirements, and adherence to enterprise policies.
• Coordinate with IT on infrastructure, access controls, cybersecurity, and compliance.
• Serve as GIS advisor on the Data Governance Committee.

Team Leadership & Development

• Lead, supervise, and develop a multidisciplinary team of GIS professionals.
• Build career pathways, mentor staff, support training and certification, and plan for succession.
• Foster an inclusive, collaborative, learning-oriented culture grounded in service excellence.

Stakeholder Engagement & Service Delivery

• Partner with City departments (e.g., Stormwater, Transportation, Fire-Rescue, Police, Parks, Planning) to help them effectively use GIS tools and data.
• Support emergency response operations through reliable delivery of spatial data, tools, and situational awareness resources.
• Translate stakeholder needs into actionable GIS products, tools, and enhancements.

Innovation & Spatial Analytics

• Champion spatial analytics as a tool for improved service delivery, planning, and operational decision-making.
• Identify and responsibly pilot emerging GIS technologies, automation, and analytics capabilities.
• Promote innovative, accessible, and data-driven uses of geospatial information that improve the resident experience.
• Collaborate cross-division with Performance & Analytics data analysts and data scientists to contribute spatial analytics to department projects.

Minimum Requirements

• Bachelor’s Degree in geography/GIS, information technology, data science, public administration, or a related field; or equivalent combination of education and directly relevant experience.
• Six (6) years of progressively responsible GIS or technology experience, including at least three (3) years supervising staff or managing programs, projects, or budgets.

Highly Desirable Qualifications

• Experience leading enterprise GIS environments (ArcGIS Enterprise/Online), including architecture, lifecycle management, and integrations.
• Experience with geospatial data governance, QA/QC processes, and stewardship of authoritative datasets.
• Experience managing geospatial applications, automations, and data pipelines that support operations or public-facing services.
• Familiarity with modern delivery methods (agile, DevOps, CI/CD) as applied to GIS development and operations.
• Experience evaluating and piloting new GIS technologies, analytics tools, or AI/ML applications.
• Project management certification (e.g., PMP) or demonstrated experience managing concurrent geospatial initiatives.
• Experience in municipal or public-sector environments, including navigating procurement, budgeting, and IT governance.

Qualifications & Competencies

Leadership

• Ability to motivate, inspire, and develop technical teams.
• Strong decision-making grounded in analysis, transparency, and collaboration.

Technical

• Expertise in GIS concepts, geospatial architecture, data integration, and spatial analytics.
• Understanding of data governance, privacy, and security principles.

Innovation & Design

• Solutions-oriented mindset with a focus on customer experience.
• Comfort with ambiguity and adaptive problem solving.
• Able to collaborate with a team to deliver high-quality analysis expected by the Performance & Analytics Department.

Communication

• Ability to translate technical concepts into clear language for diverse audiences.
• Effective communicator with executives, staff, and the public.

The Department: 

The Performance & Analytics Department (PandA) tracks progress and achieves results. Comprising data analysts, project managers, researchers, designers, and community members, PandA is committed to data, transparency, equity, and innovation. This commitment ensures that residents and employees are always informed and involved in the department's activities. PandA aims to transform how residents engage with the City of San Diego and how employees deliver services. The department's mission is to make City services more efficient and accessible through data collection and analysis, strategic planning, customer engagement, and extensive research. For more information, please visit this link.

The City:

With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego’s strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone.

The City’s Mission, as stated in the Strategic Plan is “Every day we serve our communities to make San Diego not just a fine city, but a great City.” The City’s Vision is "Opportunity in every neighborhood, excellent service for every San Diegan". 

As one of the region’s largest employers, the City of San Diego employs nearly 13,000 highly dedicated employees and has a combined Fiscal Year 2027 operating and capital budget of approximately $6.42 billion. Additional information about the City of San Diego can be found on the City’s website.

Benefits:

The City offers a robust benefits package that includes:

• Defined retirement plan, including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire, etc.). 
• A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.
• 11 paid City holidays per calendar year and 1 floating holiday per fiscal year.
• Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for 16+ years of service.
• Up to 24 hours of paid discretionary leave per fiscal year.
• Up to 320 hours of paid Parental Leave per childbirth or placement of a child.
• Up to 40 hours of paid Bereavement Leave per fiscal year.
• Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities.
• Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).
• Access to premier City golf courses at a discounted rate. 
• Reduced-rate fitness center memberships.
• City-paid life insurance. 

For additional details, please review the Benefits Summary for Unclassified Employees (Download PDF reader) or contact the Benefits Division of the Risk Management Department at (619) 236-5924. 

Pre-Employment Requirements and Screening Process:
 Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. Please refer to the City’s pre-employment requirements and screening process webpage for additional information. Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego.

Resumes will be screened according to the qualifications outlined above and the most qualified candidates will be invited to interview.

The City of San Diego has an active Equal Opportunity/ADA Program for employment and vigorously supports diversity in the workplace.

Click Here to Apply: https://jobs.sandiego.gov/job-invite/989/