Workday Technical Integration Lead

WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company's 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.

Job Description: 

WeDriveU is seeking an experienced Workday Technical Integration Lead to provide internal technical leadership for the company's Workday implementation. This role will be responsible for overseeing the design, development, testing, deployment, documentation, and transition of integrations between Workday and WeDriveU's internal and external systems.

The Technical Integration Lead will work closely with Information Technology, Human Resources, Payroll, Benefits, Finance, Operations, Security, vendors, and the Workday implementation partner. The position will ensure that integrations, data flows, technical controls, and security requirements are clearly defined, properly tested, accurately documented, and supportable after go-live.

This individual will serve as WeDriveU's primary internal authority on Workday integration architecture and technical delivery. The role must be capable of reviewing partner-developed solutions, identifying technical and operational risks, resolving complex issues, and ensuring that the company maintains appropriate ownership of its integration environment.

This is a fixed-term position expected to last approximately 12 to 18 months based on implementation needs. The position is expected to conclude after implementation, stabilization, technical knowledge transfer, and transition activities are completed.

Duties and Responsibilities: 

• Serve as WeDriveU's internal technical lead for Workday integrations and related technical architecture.
• Develop and maintain the overall integration strategy and integration inventory for the Workday implementation.
• Partner with functional teams and business owners to understand data flows, system dependencies, business requirements, timing requirements, and operational impacts.
• Work with the implementation partner to design, build, test, deploy, and document inbound and outbound Workday integrations.
• Review proposed integration designs to ensure they are secure, scalable, maintainable, and aligned with Workday standards.
• Design or oversee solutions using applicable Workday technologies, which may include:
• Workday Studio
• Enterprise Interface Builder
• Core Connectors
• Cloud Connect
• Payroll Effective Change Interface
• Payroll Interface
• Workday Web Services
• REST and SOAP APIs
• Workday-delivered connectors
• Report-as-a-Service
• Secure file transfer and encryption protocols
• Define integration specifications, data mappings, transformation rules, file formats, schedules, error-handling requirements, and reconciliation controls.
• Oversee integrations involving payroll, benefits, recruiting, identity management, finance, timekeeping, banking, tax, compliance, vendors, and other systems within the approved implementation scope.
• Coordinate with IT and Security to establish authentication, authorization, encryption, service accounts, certificates, network requirements, and access controls.
• Ensure integration designs protect employee and company data and comply with applicable privacy, security, and recordkeeping requirements.
• Develop or review technical design documents, interface specifications, configuration documentation, runbooks, support procedures, and system diagrams.
• Maintain the integration inventory, technical dependency map, issue log, defect log, and deployment schedule.
• Lead technical troubleshooting and root-cause analysis for integration failures, performance issues, data discrepancies, and security concerns.
• Establish monitoring, alerting, error notification, retry, reconciliation, and operational support requirements.
• Support tenant management, migration planning, release management, environment coordination, and deployment controls.
• Partner with the Functional Consultant and business teams on data conversion, validation, testing, and reconciliation.
• Develop and execute technical test plans covering unit testing, system integration testing, end-to-end testing, volume testing, regression testing, and failure scenarios.
• Confirm integrations are included in cutover plans and operational readiness reviews.
• Review implementation partner deliverables for quality, completeness, supportability, and alignment with contractual scope.
• Identify integration-related risks, capacity constraints, vendor dependencies, and scope gaps and escalate them promptly.
• Establish clear ownership and support procedures for each integration before go-live.
• Train and cross-train designated IT, HRIS, Payroll, and business support resources.
• Coordinate technical knowledge transfer and ensure WeDriveU receives all necessary configuration records, source files, documentation, credentials, and operating instructions.
• Provide technical support during cutover, go-live, stabilization, and transition to ongoing operations.
• Perform other implementation-related responsibilities as assigned.

Skills Required and Physical Demands: 

• Deep understanding of enterprise integration architecture and lifecycle management.
• Ability to distinguish between immediate implementation needs and sustainable long-term architecture.
• Strong technical judgment and disciplined approach to security, controls, and documentation.
• Ability to challenge unsupported technical assumptions and identify hidden dependencies.
• Strong analytical and troubleshooting skills.
• Ability to manage technical work performed by multiple vendors and internal teams.
• Ability to prioritize issues based on operational, payroll, employee, financial, and security impact.
• High attention to detail and commitment to accurate, complete, and maintainable solutions.
• Ability to work independently while contributing effectively to a cross-functional implementation team.

Education and Qualifications: 

Hard Requirements: 

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent relevant experience.
• At least seven years of experience with enterprise application integrations, software development, systems engineering, or related technical work.
• At least four years of direct Workday integration experience.
• Experience leading technical delivery for at least one full Workday implementation lifecycle.
• Hands-on experience with several Workday integration technologies, including Workday Studio, EIB, Core Connectors, Workday Web Services, REST APIs, or SOAP APIs.
• Experience designing integrations involving HR, payroll, benefits, finance, identity management, or other enterprise platforms.
• Strong knowledge of data mapping, transformation, validation, encryption, file transmission, authentication, and error handling.
• Experience with XML, XSLT, JSON, web services, APIs, SFTP, and related integration technologies.
• Experience developing technical specifications, support documentation, runbooks, and architecture diagrams.
• Experience with integration testing, troubleshooting, root-cause analysis, and production deployment.
• Understanding of data privacy, information security, least-privilege access, and separation-of-duties principles.
• Ability to evaluate technical solutions developed by implementation partners and vendors.
• Strong communication skills and the ability to explain technical matters to business stakeholders.
• Strong organizational skills and the ability to manage multiple integrations, dependencies, defects, and deadlines.

Prefrreed Requirements: 

• Workday certification or Workday Pro accreditation related to integrations, platform administration, reporting, or security.
• Experience with Workday HCM, Payroll, Recruiting, Benefits, Time Tracking, Absence, or Financial Management integrations.
• Experience integrating Workday with ADP, benefits providers, identity-management systems, banking platforms, tax vendors, recruiting systems, or timekeeping solutions.
• Experience with middleware, integration platforms, cloud architecture, or Workday Orchestrate.
• Experience with Workday Extend, Prism Analytics, custom reporting, or calculated fields.
• Experience supporting a complex, geographically dispersed, multi-state, hourly, or frontline workforce.
• Experience with transportation, union, or regulated operating environments.
• Experience transitioning a Workday implementation from an implementation partner to an internal production support team.

Workday certification is preferred but not required. Access to Workday certification is often limited to individuals with prior employment at a Workday customer or partner, so equivalent hands-on Workday experience will be considered in place of formal certification.

WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.