Factual Assistant/Personal Assistant

We’re Sky, Europe’s biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact – pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you’ll enjoy plenty of benefits. Plus, experiences you’ll only find at Sky.

This role is an exciting opportunity to join us and work within our Content Division.

What you’ll do:

• Provide full PA support to the Head of Documentaries and Factual, diary support to two Commissioning Editors, and admin support to the whole team (currently 4 people).

• Be responsible for proactive diary management for 3 individuals – seamlessly organising and maintaining extremely busy and constantly changing diaries. Booking all meeting rooms and external venues, booking in visitors, and organising refreshments.

• Attend and minute key meetings as required, organising occasional onsite and offsite departmental events.

• Support team with presentation prep (Excel, Powerpoint), including getting clips and graphics together.

• Maintain the team's Airtable records, ensuring submissions, project information and statuses are accurate, up to date and well organised.
• Support the day-to-day management of the Sky Factual inbox, ensuring submissions are acknowledged promptly and managed in a professional and welcoming manner.
• Prepare presentation materials and collate information from Airtable and relevant internal teams to support meetings and events

• Liaise with internal teams and external suppliers to provide support to the team.

• Respond to enquiries and requests; ensuring all client and key contact enquiries are handled efficiently, effectively and sensitively. Deal with cold call enquiries, seek answers and resolve matters personally where appropriate. Acting as an effective conduit to the team.

• For Head of: provide professional and effective administrative support – including processing expenses, booking travel and conference attendance – registration, travel and accommodation. Arrange frequent domestic travel, flights, rail and taxi’s.

• Act as a delegate to Director for Sky’s internal systems including Ariba (invoicing), Spark (IT) and Sky Life (HR) for all administrative functions required (i.e. approvals and requests)

• Provide assistance, onboarding support and order equipment for new starters, as and when required.

What you’ll bring:

• A confident, friendly, approachable manner with a flexible, can do attitude, working together to create a successful team.

• Exceptional organisational skills, able to multi-task, prioritise, have good time management and an eye for detail.

• Proven ability to work under pressure, to tight time scales and enjoy understanding issues and problem solving.

• Excellent attention to detail and accuracy – using methodical approach to ensure all aspects of a task or project are anticipated and dealt with.

• The ability to show maturity, discretion and initiative in often pressurised and confidential situations.

• Excellent communication skills (verbal & written); able to build effective relationships internally and externally.

• A desire to achieve excellence, being motivated and driven.

• The ability and willingness to take on new and different challenges.

Benefits and perks 

There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:  

• Free Sky TV or NOW package, including Sky Sports and Sky Cinema   

• Pension package with up to 9% employer contribution 

• Private healthcare with mental health support  

• Aviva Digital GP and dental insurance  

• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect  

• Sharesave and Tech schemes  

• A range of Sky VIP rewards and experiences 

How you’ll work 

We've adopted a hybrid working approach to give more flexibility on where and how we work.

Your office base  

Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. 

Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Who we are 

We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.

We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. 

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.  

To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.

To find out more about working with us, search #LifeAtSky on social media.