Assistant Store Manager

Overview

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world.  

 

Wilson has evolved from a sports equipment brand to surround the tennis athlete in technical sportswear and footwear. Our retail stores lead with innovative sportswear, footwear, and a curated assortment of racket equipment that solves for the needs of the athlete. We are on the cutting edge of tennis product that will carry you from the court to the clubhouse.   

 

We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.  

 

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.  

What You'll Do

As the Wilson Retail Assistant Store Manager, you will partner with the Store Manager to drive the success of your store’s business. You are responsible for developing and coaching your team, leading them to create exceptional in-store and community experiences. 

 

As the Assistant Store Manager, you embody Wilson’s core values and our commitment that the most important role in the company is the Athlete Advisor. You are a key component of the leadership team and act as the Store Manager in their absence. You are responsible for delivering on the core objectives of achieving sales plan and creating an unparalleled experience for your team and your customers.

 

Specific responsibilities include, but are not limited to: 

 

People: 

• Support in recruiting and interviewing talent for your team as well as ongoing performance management and coaching. 
• Manage team performance through clear expectations, coaching, and accountability. 
• Develop the Key Holder and Athlete Advisor team to have a consistently flowing bench of leaders. 

Community: 

• You will support in driving traffic and brand love through strategic community outreach, authentic connections in your tennis community, a deep understanding of your local market, and monthly community programming.
• Attend monthly tennis lessons with your team.
• Support in identifying, onboarding, and engaging store ambassadors.
• Maintain the in-store community board with up to date information to ensure your store is the tennis concierge for your community. 

Operations: 

• Lead and execute on impactful visual merchandising that adheres to the standards of our VM guidelines.
• Maintain inventory accuracy through proper receiving and processing procedures and ensuring your store team is doing the same.
• Collaborate with your peers and partners with strong interpersonal skills and communication.
• Lead the floor to ensure it is fully restocked and recovered throughout the day to better assist in Athlete experience.  

Business: 

• Partner with the Store Manager to use Key Performance Indicators to analyze and drive your business forward with educated and informed decision making.
• Participate in analyzing and sharing your strategy with the Store Manager for weekly and quarterly business reviews. 
• Consistently deliver on sales targets and maintain labor efficiency through strong floor leadership. 

What We're Looking For

This role requires one to three years of retail leadership experience, including fashion or sportswear retail, and a demonstrated ability to build long lasting, meaningful relationships in the tennis community. A passion for sport is always a plus!

 

Other qualifications include: 

• You have proven success in developing leaders and see opportunities to further engage with their development goals.
• You have a proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives.
• You are passionate about delivering an exceptional consumer experience, every day.
• You have never met a stranger and love solving for the needs of every athlete who comes in your store.
• You have outstanding communication skills.
• You are driven by a high level of autonomy and excel in an entrepreneurial environment.
• You value bold ideas and pursue progress at every turn.
• You stand up with conviction for what you believe in, acting with integrity and respect in every situation.  

 

What We’ll Provide

 

The pay range for this role is $26.50-$31.00 at the time of this posting. 

 

We offer an innovative, inclusive, and people-first environment with competitive benefits and perks, including:  

• Paid time off for part- and full-time employees 
• Education reimbursement 
• Medical, dental and vision  
• Pre-tax transit discounts 
• 401(k) with company match 
• Life insurance 
• Paid maternity/paternity leave 
• Professional development opportunities 
• Volunteering programs 
• Receive a complimentary Wilson tennis racquet upon joining our team 
• Enjoy free monthly tennis training sessions with a professional coach, open to all store employees 
• Discounts on Wilson and Amer Sports products  

Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.