- Location
- Brasilia · Bogotá · Mexico · Guatemala City · San José · Panama · Sucre · Lima · Santiago · Montevideo · Asunción · Sao Paulo
- Workplace
- Remote
- Department
- IDT Corporation
- Source
- Lever
Description
We are looking for a Jr. NOC Analyst to join our team!
You will proactively monitor and resolve all production alerts within IDT’s 24x7x365 Global Network Operations team.
NOC Support Engineers monitor large networks and servers to detect hardware, software, or environmental malfunctions. When alerts trigger, they analyze the issue, determine the root cause, and perform network or software troubleshooting.
Following standard operating procedures, they manage incident response and coordinate with site technicians, third-party vendors, or other IT teams to track and resolve problems.
Skills
AWSAzureLinuxJiraSplunkITILCompTIACCNA
Benefits
Remote work opportunity!B2B Employment ($, gross).Stable job with long-term growth perspective.Competitive salary with annual performance review.Really good hardware.An exciting and challenging job with talented people around.Continuous learning and career growth opportunities.Compensation for professional training, seminars, and conferences.Referral program – get rewarded for helping us grow the team with talented people.Company-supported English classes to enhance your professional growth.
