Job Title: Assistant Clinical Manager

Location: 1904 Baldree Rd S, Wilson, NC 27893

Job Category: Clinical

Type: FT

Base Pay: $29.00 - $34.00 / Hour

Benefits: Yes

Company: Dixon Social Interactive Services

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General Description:

Dixon Social Interactive Services, Inc. mission is to raise the awareness of mental health treatment services that offer individuals Hope, Independence, Knowledge, and Empowerment. We strive to accomplish this by providing quality treatment services using a person-centered approach.

This role ensures continuity of care, maintains access-to-care goals, and guarantees compliance with NC Medicaid, licensing board, and NCDHHS regulations. The Assistant Clinical Manager supports the Clinical Manager in overseeing site operations, participates in all services, and is trained in the full scope of Clinical Manager duties to provide coverage when needed.

Tasks and Responsibilities:

Clinical Operations Support

• Participate in all programs and services at the assigned site
• Conduct Diagnostic Assessments (DAs) and Comprehensive Clinical Assessments (CCAs), along with any necessary clinical documentation to support access-to-care goals
• Deliver therapy services (individual, group, and family) based on assigned program
• Assist with treatment plan development and review

Leadership & Staff Support

• Support supervision of QPs, APs, PP's, and CADCs
• Provide onboarding, mentoring, and training for new staff
• Assist with performance reviews and development planning

Access-to-Care & Service Integration

• Help coordinate the site's access-to-care model for timely client onboarding
• Assist in implementing site-wide clinical initiatives and new program rollouts
• Support coverage and caseload management across services

Compliance & Documentation

• Ensure documentation meets Medicaid, NCDHHS, and DSIS standards for timeliness and accuracy
• Participate in chart audits, quality reviews, and compliance monitoring

Crisis Response & Intervention

• Respond to client crises per DSIS protocol
• Assist in creating crisis plans with clients and caregivers

Training Requirements

• BH I/DD Tailored Plan eligibility and services
• Whole-person health and unmet resource needs
• Crisis Prevention & Intervention (CPI/NCI)
• HIPAA and Confidentiality
• First Aid / CPR
• Documentation standards and Medicaid compliance
• CEU completion and clinical supervision participation

Non-negotiables:

Education & Experience

• Master's degree in Social Work, Counseling, Marriage & Family Therapy, Psychology, or related human services field
• Minimum two years post-graduate supervised experience providing behavioral health services preferred

Licensure

Active North Carolina license or provisional license in one of the following:

• LCSW-A / LCSW
• LCMHC-A / LCMHC
• LMFT-A / LMFT
• LCAS-A / LCAS

Certificates, Licenses & Registrations

• Must maintain NCI, Community First Aid/CPR, and any other certifications required by DSIS.

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About Noble Hearts HR

Noble Hearts HR is a certified MWBE-owned full HR and talent sourcing firm. With a team of 30+ years of combined experience, we bring serenity to non-profits, companies, and job seekers alike by focusing on the human part of human resources.

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