Retail Sales Associate

Location: Pinch A Penny Phoenix, AZ - 312: 4157 West Thunderbird Road, Phoenix, AZ 85053

What to Expect? Reporting to the Assistant Manager or Store Manager, the Retail Sales Associate plays a key role in delivering an exceptional in-store customer experience. You’ll be the friendly, knowledgeable first point of contact for pool owners—helping them with water testing, product questions, and everyday store needs. You’ll also help keep the store clean, organized, and ready to serve customers.

On a daily basis our Retail Sales Associate:

• Welcomes customers as they enter and provides attentive, solutions-focused service.

• Performs pool/spa water testing and helps customers understand results, recommending next steps and products based on store guidelines.

• Answers phone calls professionally and assists with customer questions or directs them to the appropriate team member.

• Prepares and restocks pool additive containers/jugs and ensures related supplies are organized and available.

• Keeps the store clean and customer-ready—straighten shelves, dust products, maintain displays, and keep the counter area tidy.

• Notifies management of product, supply, or stock shortages to support strong in-stock levels.

• Other job-related duties as assigned.

What You Will Need:

• Must be 21 years of age or older to be eligible to drive a company vehicle.

• Possess a valid driver’s license with a clean driving record.

• High School Diploma/GED (or equivalent).

• Strong customer service skills and a helpful, positive attitude.

• Retail and/or pool industry experience.

• Ability to lift up to 50 pounds repeatedly.

• Ability to multitask in a fast-paced retail environment while staying friendly and detail-oriented.

Looking to work for the best in the industry?
Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY?
Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 280 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!  Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions. 

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.