IP Renewals SME

We are looking for an IP Renewal SME to join our Supplier Payments Reconciliation team (CPA Patent Annuity), part of Clarivate's IP Service Operations, in Noida, India. This is a great opportunity to build deep subject matter expertise in case-level reconciliation and query resolution supporting global patent renewal processes across multiple jurisdictions. We have strong expertise in AP/P2P operations, SLA governance, and multi-jurisdiction reconciliation, and we'd love to speak with you if you bring hands-on reconciliation experience and an eye for process detail.

About You — experience, education, skills, and accomplishments

• Bachelor's degree in Commerce, Finance, Business Administration, or a related field

• Minimum 3 years of relevant work experience in IP Renewals.

• Experience in IP Data Management, IP Renewals, or Accounts Payable, with a solid understanding of case-level billing cycle in a multi-jurisdiction environment.

• Working knowledge of PRS (Patent Renewal System) or similar IP renewal platforms

It would be great if you also had . . .

• Prior exposure to internal stakeholder management with agents, or external IP renewal partners.

• Strong Excel skills and attention to detail in reporting.

What will you be doing in this role?

• Update and maintain statement of accounts for our IP renewal supplier and communicate with them.

• Maintaining good contacts internal teams especially for critical clients/complex tasks involving lapse or financial impact across all parts of the renewal cycle. 

• Perform quality checks on tasks performed by IP Analysts and Senior IP Analysts as part of and share feedback with concerned colleagues, including corrective action when needed. 

• Act  as a subject matter expert for IP renewal, resolving complex queries and escalations.

• Take responsibility of key process controls and safety net reports to reduce risks of lapses, financial losses, and customer dissatisfaction due to delays or incorrect actions. 

• Validate and pay agent Invoices related to renewal services accurately and timely and process financial reconciliations of accounts for agents covering multiple jurisdictions. 

• Perform effective work allocation based on skillsets available in the team and monitor completion of urgent tasks. 

• Support team with daily/weekly reports around work completion and adherence to allocation. 

• Enable process improvements through project participation, implementation of suggested ideas, and process changes while communicating with internal stakeholders. 

• Support ISO audit and SOX compliance related activities. 

• Handle case-level reconciliation, exception reporting, and agent statement matching across PTO jurisdictions.

• Guide/Train  peers and newer team members on IP renewal reconciliation processes and best practices.

About the Team

The Supplier Payment & Reconciliation team sits within Clarivate's IP Service Operations function and is currently 14 members strong, reporting to the Team Manager. The team is responsible for Accounts Payable operations and financial reconciliation across multi-jurisdiction PTO (Patent & Trademark Office) processes, working closely with internal stakeholders and external law firm agents. The role offers strong exposure to case-level reconciliation, process ownership, and cross-functional collaboration within a fast-paced, metrics-driven environment.

Hours of Work

• This is a full-time role requiring 40 working hours per week based out of Noida, India (IST).

• Work Mode-Hybrid as per Clarivate location

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.