- Location
- Monroe, OH
- Type
- Full-time
- Source
- ApplicantPro
Description
Joe Morgan Honda is hiring a Full-time parts counterperson.
Joe Morgan Honda offers:
Medical, Dental, Vision, and Life Insurance.
2 weeks vacation after first year
Holiday Pay
Sick Leave Pay
Employee discounts on parts and service
Direct Deposit
This is a great opportunity for you to grow your career in the automotive business.
Joe Morgan Honda has a busy parts department and we need your help to continue to grow and offer exceptional customer service
Summary:
The Parts Counterperson acts as the principal contact between the parts department and the service department for the sale of parts and accessories; and sells parts to all available customers, over the counter, through the shop, or on the phone.
Essential Duties: include the following:
- Works towards guaranteeing ultimate customer service and satisfaction
- Assist all customers (internal and external) in selecting required parts in a friendly, professional, and efficient manner. Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Delivers and/or supplies parts for the service techs in a fast and courteous manner.
- Assist outside sales representatives with their orders.
- Answer phone calls, providing price quotes and other information
- Strives to meet department goals and objectives
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Write purchase orders. Orders parts, and gets parts from outside suppliers as needed, with Parts or Service Manager's approval.
- Exhibits a sufficient level of proficiency in the use of EPC (Electronic Parts Catalog) and inventory systems according to dealership standards.
- Determines availability of parts and submits emergency orders for out-of-stock parts.
Qualifications
- Previous automotive parts experience preferred
- Dealership parts experience is a plus
- Honda parts experience is preferred but not required
- Strong knowledge of automotive parts and basic vehicle systems
- Ability to accurately identify parts using a VIN and electronic parts catalogs
- Excellent organizational and time-management skills
- Strong attention to detail
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Comfortable working with computers and dealership parts software
- Ability to work effectively with technicians, service advisors, customers, and vendors
- Must be dependable, punctual, and professional
- Valid driver's license with a good driving record
- Must be able to pass a background check and drug screening
Location:
Joe Morgan Honda
176 Garver Rd
Monroe OH 45050
