- Location
- CS_Tempe AZ-4920 S Wendler D, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Seniority
- Manager
- Education
- High School
- Source
- Workday
Description
- Accountable for underwriters maintaining high service levels and turn times.
- Provide excellent customer service to loan originating sources by understanding their service needs and finding opportunities to continuously improve turnaround times.
- In control of production, efficiency, quality, and receivables booked by their team of underwriters.
- Review exceptions and complex applications outside underwriters’ authority.
- Ensure underwriters are producing high quality loans at the right price.
- Ensure underwriters’ quality of bookings and risk versus reward are aligned with OneMain’s risk appetite.
- Responsible for translating and driving a strategy for a team of underwriters to meet production and customer service expectations. Volume of credit applications will be measured on an on-going basis.
- Conduct regular reviews of applications to ensure the underwriters are approving the right business and not missing potential business.
- Lead reviews to ensure alignment in team’s judgment with OneMain’s risk appetite and monitor credit quality.
- Maintain thorough knowledge and understanding of OneMain’s policies and procedures, as well as state and federal laws.
- Coach, develop and train team members; communicate performance level expectations, provide constructive feedback, and establish an accountability rhythm to ensure goals of individual team members and the team meet or exceed expectations.
- HS Diploma/GED required with equivalent work experience in related field
- Minimum of 5 years’ experience in a fast-paced sales environment, preferably in the auto dealer and finance industry underwriting.
- Analytical and problem-solving skills to underwrite loans weighing risk for reward
Who we Are
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.
