- Location
- Boston, United States of America · San Francisco · Silicon Valley
- Type
- Full-time
- Department
- IT
- Experience
- 2+ years
- Education
- Bachelor
- Source
- Workday
Description
Join Goodwin’s Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world’s most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team – all business professionals at the firm – you’ll collaborate with colleagues from varied backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do.
Here, we’re not just supporting a law firm; we’re partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we’re proud to have been recognised as the “Best Business Team” by The American Lawyer.
This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers.
Reporting to the Director of Engineering, this role works closely with software engineers, architects, business stakeholders, legal teams, data professionals, and technology partners to design, build, test, and maintain scalable AI solutions. The position contributes to the delivery of innovative products and services that advance the firm's use of AI.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Design, develop, test, and maintain AI-powered applications, automation solutions, and agent-based systems that support business needs.
- Collaborate with business and functional stakeholders to understand workflows, gather requirements, and translate needs into technical solutions.
- Develop software components and integrations using technologies such as C#/.NET, Python, TypeScript, React, APIs, and related development frameworks.
- Configure and support AI solutions using Microsoft Azure AI services and related cloud technologies.
- Assist in the implementation of retrieval-augmented generation (RAG), prompt engineering, and agent workflows, using orchestration frameworks such as LangChain/LangGraph, Microsoft Agent Framework, or LlamaIndex.
- Participate in application architecture discussions and contribute recommendations for scalable, maintainable solutions.
- Develop and execute unit tests, integration tests, and validation processes to ensure solution quality and reliability.
- Monitor application performance, troubleshoot issues, and implement enhancements to improve functionality and user experience.
- Follow established software development lifecycle (SDLC), change management, security, and operational standards.
- Create and maintain technical documentation, solution designs, deployment procedures, and support materials.
- Collaborate with Information Security and other stakeholders to support secure, compliant, and responsible use of AI technologies.
- Participate in code reviews and contribute to continuous improvement of development practices, standards, and team knowledge.
OTHER DUTIES AND RESPONSIBILITIES:
- Participate in pilot programs, proof-of-concepts, and technology evaluations related to AI and automation.
- Support user training, adoption activities, and knowledge-sharing initiatives.
- Stay informed on emerging AI technologies, development practices, and industry trends.
- Perform other duties and special projects as assigned.
KNOWLEDGE, SKILLS AND COMPETENCIES:
- Software development skills using Python, C#, TypeScript, or similar technologies.
- Knowledge of cloud platforms, APIs, databases, and application integrations.
- Understanding of AI technologies, including LLMs, agent-based systems, prompt engineering, and RAG.
- Strong analytical, problem-solving, and troubleshooting skills.
- Effective written and verbal communication skills with technical and non-technical stakeholders.
- Demonstrated accountability, collaboration, adaptability, and commitment to continuous learning.
EDUCATIONAL QUALIFICATIONS/JOB EXPERIENCE REQUIREMENTS:
- Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent combination of education and experience.
- Minimum 2-4 years of professional software development experience.
- Experience designing, developing, testing, and supporting software applications in a professional environment.
- Experience with one or more modern programming languages, preferably Python, C#, and/or TypeScript.
- Experience working with cloud platforms, preferably Microsoft Azure.
- Exposure to AI, machine learning, large language models, or intelligent automation technologies.
- Exposure to AI orchestration frameworks such as LangChain/LangGraph, Microsoft Agent Framework, or LlamaIndex.
- Experience working within a structured SDLC environment.
Benefits and More
At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including:
Health, dental, and vision insurance
Life and disability insurance
Retirement & Savings Plan
Emergency back-up child and adult care
Paid vacation, sick time off, and holidays
Professional development and career advancement opportunities
Employee recognition and reward programs
Employee wellness and assistance programs
Employee discounts and perks