F&B Breakfast / Reception

Description

Breakfasts Attendant - Morning Reception are responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast.

Job Duties & Functions

•  Set-up and breakdown continental breakfast items. 
•  Greet and acknowledge guests as they arrive. 
•  Bus and clean tables. 
•  Straighten chairs and properly arrange the furniture. 
•  Maintain the cleanliness of the breakfast area. 
•  Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards. 
•  Make fresh coffee as needed. 
•  Empty trash receptacles. 
•  Thank guests as they depart. 
•  At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes. 
•  Clean all equipment and properly store it according to standards. 
•  Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels. 
•  Perform essential job functions in accordance with local health department codes, standards and regulations. 
•  Assist with cleaning and maintaining other areas of the hotel 
•  Assist in maintaining laundry room.
•  Respond to guest needs, special requests and complaints. 
•  Smile, acknowledge and greet guests at front desk and other public areas.

Job Requirements

Education & Requirements

•  High School diploma or equivalent required
•  Must be available to work early mornings
•  Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
•  Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve to effectively deal with internal and external customers.
•  Ability to participate in the creation of an enjoyable work environment.

General

This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. If requested in accordance with applicable law, the Company provides reasonable accommodation to known physical or mental limitations of an otherwise qualified associate with a disability to allow him/her to perform essential functions of the job unless the accommodation would impose an undue hardship on the Company.

Cherry Hotel Holdings, LLC is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.

I HAVE READ AND UNDERSTAND THE JOB DESCRIPTION AS STATED ABOVE AND ACCEPT THAT ANY OF THE TASKS MAY BE MODIFIED OR CHANGED. I ACCEPT RESPONSIBILITY FOR KNOWING THE MODIFICATIONS AND / OR CHANGES IN THIS JOB DESCRIPTION. I CAN PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB AS LISTED ABOVE, WITH OR WITHOUT REASONABLE ACCOMMODATION