Disability Services Access Coordinator

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Job Posting Title:

Disability Services Access Coordinator

   

Position Type:

Professional / Unclassified

   

Department:

LSUAM AA - SA - H&WB - DS - Advising (Taylor Kechelle Ballom (00044514))

   

Work Location:

0124 William P. Johnston Hall - Office

   

Pay Grade:

Professional

   

Job Description:

Reporting to the Assistant Director for Access, the Access Coordinator will directly advise students with disabilities, determine services and accommodations based on documentation, and serve as an advocate and liaison between students and campus departments. This position is a key member of the Disability Services team.

 

GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE

• Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures.
• Analyze and interpret disability related documentation to determine eligibility for services and accommodations for students with disabilities.  
• Assist in the development, implementation, and assessment of appropriate academic support services and accommodations under ADA, Section 504, and any related university policies and/or procedures.

OPPORTUNITIES FOR LEADERSHIP  

Enhance customer service through individual student connections
Each individual interaction between a student and a staff member is an opportunity to impact an individual student. By championing a culture of exceptional customer service, the Access Coordinator can improve student satisfaction, strengthen relationships with students and campus partners, and contribute to increased student engagement, persistence, and overall success.

ATTRIBUTES OF THE SUCCESSFUL CANDIDATE 

Demonstrates a knowledge of disability-related issues, especially the provision of accommodations, and how various disabilities contribute to an educational setting. 

Committed to advocating for students and supporting institutional and divisional priorities and initiatives, specifically a commitment to quality, communicating a sense of home, and designing programs, services, events, and experiences with everyone in mind.

Does not start with “no” when addressing student concerns or requests, but instead works to find innovative ways to solve problems and meet the needs of students with disabilities. 

Possesses the ability to navigate complex systems and provide ideas on how to mitigate challenges students may face within these structures.

Collaborates well with others across campus to solve problems and mitigate barriers that prevent students with disabilities from realizing their educational goals.

Willingness to admit to and learn from mistakes and help others through mistakes they make in a way that fosters positive personal and team growth.

Can communicate with clarity, direction, and conviction in person, in written communication, and in virtual spaces.  

ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES  

Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind. 

RESPONSIBILITIES 

Direct Student Support - 60%

Serve as an advocate and liaison between students and campus departments to facilitate participation in University programs.  Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures.  Analyze and interpret disability related documentation to determine eligibility for services and accommodations for students with disabilities. Triage students to the appropriate resources during times of crisis. As appropriate, coordinate with health/mental health professionals. 

Program Support - 20%

Assist in the development, implementation, and assessment of appropriate academic support services and accommodations under ADA, Section 504, and any related university policies and/or procedures.  Assist the office and university in the development and update of policies, procedures, and informational materials related to students with disabilities.  Serve as the key Disability Services staff member which coordinates outreach efforts for training of faculty and staff. Coordinate with other campus initiatives which provide outreach and other Disability Services related information. Provide consultation and outreach to faculty, staff, students, local and statewide agencies. Assist the Assistant Director for Access in the development, implementation, and assessment of programs designed to increase retention, graduation, high academic achievement, and career transition of students with disabilities. 

Quality Control - 15%

Assist the Assistant Director for Access in tracking statistics and performing assessment of programs and activities for student advocacy and guidance.  Assist in the development, implementation, and assessment of the department strategic plan and disability awareness strategic plan. 

Other duties as Assigned - 5%Other duties as assigned. This includes, but is not limited to, efforts that support broad divisional and institutional goals, such as at least 40 hours per year spent supporting divisional initiatives, including Move-in Day, Welcome Week, Family Weekend, and Career Expo.  

MINIMUM QUALIFICATIONS 

• Bachelor’s degree in a related field.
• Administrative experience.
• LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description. 

PREFERRED QUALIFICATIONS 

• Master’s degree in a related field and 3 years of related experience.
• Experience working with adolescents and/or adults with disabilities.  

SPECIAL REQUIREMENTS/EXPECTATIONS  

Ability and willingness to work some evening and weekend hours.  

This position and/or position's responsibilities require work directly with minors. Finger printing and National Sex Offender Registry check required per FASOP HR-04. 

As with all LSU employees, this position, due to its title and/or responsibilities, has an obligation to assist students in obtaining necessary services. Should a student appear to need or seek assistance with emotional, behavioral, or mental health-related issues, they should be referred to the appropriate service within the Student Health Center. In situations where the student creates an impression that they are a danger to themselves or others, the advisor should immediately contact the Care Team, the Dean of Students, or the appropriate law enforcement agency. The employee, outside of the rights contained in FERPA, ADA, and Section 504, should create no impression of client or patient confidentiality.   

APPLICATIONS  

Applications will be accepted online on the LSU Careers website. Please direct all nominations and inquiries for the position to Taylor Ballom at 225-578-4913. The department will begin reviewing applications immediately and continue to accept applications and nominations until the position is filled. However, in order to assure the fullest consideration, candidates are encouraged to have complete applications submitted by August 28, 2026.  Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. Salary will be competitive and commensurate with qualifications.  An offer of employment is contingent on a satisfactory pre-employment background check.

   

Additional Job Description:

Special Instructions:

Requested application materials include a letter of interest; curriculum vitae or resume; and the names, telephone numbers, and e-mail addresses of at least three professional references. For questions or concerns regarding the status of your application or salary ranges, please contact Taylor Ballom at 225-578-4913.

   

Skills Needed:

Active Listening, Adaptability, Campus Operations, Customer Service, Ethics, Program Support, Student Advocacy, Task Organization

   

Preferred Skills:

   

Posting Date:

August 10, 2026

   

Closing Date (Open Until Filled if No Date Specified):

December 8, 2026

  

Additional Position Information:

Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.

Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

   

Essential Position (Y/N):

   

LSU is an Equal Opportunity Employer.

   

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

   

HCM Contact Information: