Circulation Services Representative Part-Time

Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library!

As the first and last face our patrons see, you’ll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job—it’s an opportunity to make a difference in your community every day.

• You’ll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions
• You’ll work in a collaborative, friendly environment where learning and growth are encouraged
• You’ll have the chance to make a real impact by connecting people with resources that enrich their lives

• Assist patrons with checkouts, returns, and account inquiries
• Provide guidance on library services like scanning, faxing, and self-checkout
• Create and update patron records, issue library cards, and handle cash transactions
• Assist with shelving items and shelf-reading for accuracy
• Organize and prepare materials for shelving and delivery
• Help maintain the integrity of library collections by assessing and repairing items
• Prepare and process new materials for library collections

• High school diploma or equivalent
• Recent paid customer service experience, including clerical and cash handling
• Library-related work experience or coursework is a plus
• Strong communication and problem-solving skills
• Ability to work with diverse groups of people
• Attention to detail and ability to follow established guidelines
• Must be available to work Thursdays 9:30 a.m.- 1:30 pm
• Availability to work additional shifts, including nights and weekends

• Flexible part-time schedule
• Paid training and professional development opportunities
• Supportive team environment
• Opportunity to make a positive impact in your community

Ready to join a team that values service, learning, and community? 

Apply today and help us make the West Allis Public Library a welcoming space for all!