- Location
- US-SF, US-Seattle, US-NYC, US-Atlanta, US-Chicago · US
- Department
- Customer Service
- Experience
- 7+ years
Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The payments landscape is changing rapidly, and our team is at the forefront of this transformation. Stripe’s Global Product Strategy & Operations team is a small, high impact team. We help run the Global Product organization, which is responsible for helping Stripe and our users expand globally, as well as one of Stripe’s fastest-growing payments business: Adaptive Pricing. We develop the long-term strategic plan for products, drive an operating model that allows the organization to operate at scale, and design and incubate high impact 0→1 initiatives. Whatever it is, we work on what will move the needle most for Stripe.
What you’ll do
In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems that benefit our users.
Responsibilities
- Work on cross-cutting company strategy projects and collaborate with teams to implement changes
- Partner directly with senior leaders and cross functional teams to accelerate progress, solve hard scaling initiatives, and incubate new programs
- Drive analysis and research to help inform our overall strategy and make the right growth decisions for global products
- Help shape the product roadmap for the Global Product business through robust gathering of competitive intelligence, user insights, and data analysis.
- Advise Product, Engineering, GTM & cross-functional leadership teams on where resources should be deployed to maximize long-term strategic value.
- Partner with Finance to drive planning processes, including investment decisions, strategy updates, operational plans, and OKRs.
- Maintain a pulse on the financial health of the Global business, highlighting key metrics and trends and developing action plans to drive improvements.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in a strategy, business operations, or highly analytical role at a technology company, or similar experience in management consulting.
- Ability to add structure and clarity to ambiguous, open-ended problems, and distill complex findings into clear, concise, and actionable recommendations.
- Ability to understand complex, technical products and articulate their value to non-technical audiences.
- Experience leading complex, cross-functional projects with multiple functional stakeholders.
- Exceptional stakeholder management skills, demonstrated by a track record of driving alignment and complex decisions with senior cross-functional leaders.
- Experience working directly with Product and Engineering teams.
- Demonstrated ability to thrive in influence-without-authority environments and contexts with a high degree of ambiguity.
- Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.
- A “can do” attitude, comfort with ambiguity, and ability to juggle multiple priorities simultaneously.
Preferred qualifications
- Experience working in a fintech or payments-focused technology company.
- Experience working on market entry strategies for businesses expanding globally.
- Experience working with SQL and using data to identify trends, generate insights and solve problems.
- A track record of bringing new products to market and demonstrated ability to drive projects to completion with a high bar for quality.
- Familiarity with financial reporting, P&L management, or business forecasting.
- Experience in leveraging Generative AI tools to enhance analysis or improve operational processes.
