Manager, Strategic Account Management

Position Summary...

The Manager, Strategic Account Management, leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong stakeholder relationships, overseeing team performance, and ensuring alignment with company goals. The position requires expertise in analyzing business metrics, managing complex negotiations, and guiding cross-functional teams to deliver effective solutions. The manager fosters continuous improvement, supports associate development, and upholds the highest standards of integrity and compliance while advancing strategic initiatives that enhance customer and business outcomes.

About the team:
Our team drives the Home assortment for Walmart Marketplace Canada, delivering a comprehensive and relevant selection across Bedding, Appliances, Domestics, Home Furnishings, and Housewares. We focus on understanding customer needs to close assortment gaps and offer competitive prices with fast shipping. By combining valuable products with convenience, we enable confident online shopping and informed purchase decisions. The team collaborates cross-functionally to enhance product assortment, leveraging data analysis and stakeholder engagement to support business growth and meet evolving market demands.

What you'll do...

• Develop and maintain strong relationships with key stakeholders to support business goals and customer needs.
• Lead strategic account planning, forecasting, and sales activities to drive revenue growth and product assortment optimization.
• Oversee onboarding processes and resolve escalations to enhance customer experiences.
• Mentor and develop associates through coaching, training, and performance management.
• Analyze business metrics and data models to identify improvement opportunities and inform decision-making.
• Ensure compliance with company policies, ethics, and standards while promoting continuous learning and adaptability.
• Collaborate cross-functionally to align initiatives and deliver measurable business results.

What you'll bring...

• Proven experience in stakeholder engagement and relationship management to support business objectives and customer needs.
• Strong skills in data analysis, business metrics, and data modeling to inform strategic decision-making.
• Expertise in negotiation and communication to influence outcomes and build consensus across cross-functional teams.
• Demonstrated ability in business planning, revenue growth, and e-commerce management within complex environments.
• Leadership capabilities to mentor, develop, and guide associates while fostering accountability and continuous improvement.
• Proficiency in interpreting key performance indicators and translating insights into actionable business strategies.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.