Regional Business Development Director MEA

 

 

MEA Regional Account Director

Company: DragonPass Location: Dubai, UAE

About the Role

This is not a maintenance role—it’s a growth mandate.

As Regional Business Development Director for the MEA region, you will take ownership of some of DragonPass’ most strategic global client relationships, while building and leading a

high-performing, client-facing team in a fast-growing market. Based in Dubai, you’ll act as the senior commercial and relationship lead, shaping long-term partnerships, unlocking new revenue opportunities, and ensuring exceptional delivery across multiple regions and product lines.

You will operate at executive level—internally and externally—bringing strategic clarity, commercial rigour, and leadership that scales.

 

What You’ll Be Responsible For

Client Leadership & Growth

• Own and grow a portfolio of high-value global accounts (>$100M annual value), delivering consistent year-on-year growth

• Act as the senior relationship lead for VP/C-suite stakeholders across client organisations • Build trusted, long-term partnerships rooted in insight, innovation, and measurable impact • Identify and drive new commercial opportunities across products, regions, and business

units

Strategy & Commercial Excellence

• Define and lead the account strategy, aligning client objectives with DragonPass’ capabilities • Lead complex commercial negotiations, pricing strategies, and contract discussions (with

legal support) • Forecast account performance with strong P&L ownership—identifying risks, trends, and

growth levers • Translate data, market insight, and performance metrics into actionable strategies

Team Leadership & Development

• Build, lead, and develop a growing MEA-based account management team • Create a high-performance culture with a strong focus on accountability, collaboration, and

continuous improvement • Coach and mentor team members to develop commercial acumen and client leadership

skills

 

 

 

Operational Excellence

• Coordinate cross-functional teams (product, tech, finance, marketing) to deliver against client commitments

• Lead governance frameworks including weekly client touchpoints and Quarterly Business Reviews (QBRs)

• Manage escalations and complex challenges with professionalism and speed • Ensure consistent, high-quality communication with internal and external stakeholders

 

Who You’ll Work With

• Internal: Account Management, Product, Technology, Finance, Marketing, and C-suite stakeholders

• External: Senior client stakeholders (VP level and above), product and project teams • Reporting to: SVP, EMEA

 

What Success Looks Like

• Sustained revenue growth and expansion across key accounts • Strong executive-level client relationships with high retention and satisfaction • A scalable, high-performing MEA account management team • Clear strategic direction backed by data, insight, and execution excellence

 

What You Bring

Proven Experience

• Track record managing and growing large, complex global accounts (>$100M+ revenue) • Experience operating across multiple regions, ideally including MEA • Strong commercial background with success in negotiations and contract management • Demonstrated P&L ownership and forecasting capability

Leadership & Influence

• Ability to inspire, lead, and scale high-performing teams • Confident communicator who can influence at C-suite level • Strategic thinker with the ability to turn vision into execution

Client & Commercial Mindset

• Deep commitment to understanding client needs and delivering measurable value • Strong problem-solving capability in complex, fast-moving environments • Comfortable operating in regulated industries and navigating stakeholder complexity

 

 

 

Personal Attributes

• Ambitious, proactive, and resilient • Collaborative, adaptable, and solutions-oriented • Passionate about innovation and shaping the future of the industry

 

Why Join DragonPass?

• Be part of a rapidly expanding global business at a pivotal stage of growth • Lead high-impact, strategic partnerships on a global scale • Build and shape a regional team in one of the world’s most dynamic markets • Real opportunity for career progression and leadership influence