- Location
- Kuching Specialist Hospital, Malaysia
- Type
- Full-time
- Department
- Administration
- Source
- Workday
Description
GENERAL DESCRIPTION
- The clerk is responsible for the overall admin duties at the ward.
JOB DESCRIPTION
Organization and Management
- Understands nursing care in line with Vision and Mission Statements, Philosophy, Goals and Objectives that suit the scope of hospital.
- Understands the service organization structure.
- Attends meetings held by the services in order to discuss issues and matters pertaining to the operation of the service.
- Reports directly to the Chief Nursing Officer with regard to activities, problems or difficulties encountered.
- Attending enquiries and calls via telephone, direct these calls or relays messages to and from customers.
- Responsible to ensure the filing system are to order.
- Responsible for checking and coordinating with PR & Marketing, Finance Services on the internal nursing events.
- Responsible for distributing the internal memo to Top Management, Consultants, Deputy Chief Nursing Officer and Unit Managers.
- Responsible for assisting the Chief Nursing Officer to prepare the Management Committee Report, Board of Director Report, KPJ Nursing Report and Hospital Monthly Report.
- To ensure smooth management of internal and external correspondence.
- Responsible for ensuring office equipment in proper order.
- To ensure meetings are organized effectively.
- Provide personalized clerical duties for smooth management of the office.
- Maintains the cleanliness of the office.
- Dispatching: Memo, form and etc. to relevant services.
- Implement any other duties as delegated by the Chief Nursing Officer.
Human Resource and Management
- Takes personal responsibility for own professional development and keep up to date with
- professional change and growth by maintaining mandatory learning hours.
- Maintain the record of personal leave and training attended.
Policies and Procedures
- Adheres to the hospital policies and procedure and nursing code of conduct.
- Maintain confidentiality of patient’s personal and medical history.
- Ensure to adhere with Prevention and Control of infection.
Facilities and Equipment
- Assists the qualified staff in the following:
- Maintains proper storage of biomedical equipment assigned in the unit.
- Check all equipment to ensure that they are in good condition and ready to be used at all time.
- Report if there is any fault.
- Maintains adequate supply of ward stock.
- Keeps accurate records of equipment, medical supplies and drug in the Unit/ wards.
Safety and Quality Improvement Activities
- Complies and promotes Baby Friendly Hospital Initiative Breastfeeding Policy, and protect,
- promote and support Baby Friendly Hospital activities.
- Participates actively in any other new service that is introduced by the services.
- Participates in 5S activities and comply with the specified requirements
- Practices Standard People Practice (SPP) at all times.
- Ensure compliance of Patient safety goals as safety improvement measures recommended by
- World Alliance for Patient Safety.
- Policies on patient and family rights are addressed at all times
- Participates actively and encourages compliance to all policies and Procedures of ISO9001: 2008,
- ISO 14001, OHSAS 18001, ISO 14001:2004, Malaysian Hospital Accreditation Standards, Joint Commission International Accreditation Standards, PSG and NNA.
- Complies with any instruction or measure on occupational safety and health
- Carries out duties as an employee as stipulated in Occupational Safety and Health Act and
- Regulations 1994:-
- To take reasonable care at work for the safety of yourself and other persons;
- To co-operate with your employer or any other person in the discharge of any duty;
- To wear or use any protective equipment or clothing provided by the employer
- To comply with any instruction or measure on occupational safety and health.
JOB REQUIREMENTS
Education:
Minimum: Posses academic qualification of SPM qualification.
Preferred:
Have interpersonal and communication skills.
Caring, honest and responsible worker.
Willingness to work on scheduled hours and anytime when called during emergency.
Knowledge and Experiences:
On the job training/ in-services training will be provided.
Experience working in hospital setting is an advantage.
Skills & Competencies
Certificate in Computer Technologies/system.
Able to converse fluently and write in English Language and Bahasa Malaysia.
Personal attributes
Good leadership, good interpersonal and communication skills and good time management.
Prepared to work as a team member in the best possible manner.