- Location
- Moscow, ID
- Workplace
- Onsite
- Type
- Full-time
- Department
- Public Sector
- Seniority
- Manager
- Experience
- 3+ years
- Source
- Lever
Description
The Customer Success Manager II (AM II) serves as a trusted advisor and subject matter expert for an assigned customer portfolio. This role owns the full customer lifecycle, helping customers achieve measurable business outcomes through Lightcast products and services while driving retention, renewals, and account growth. The ideal candidate brings a consultative mindset and can assess customer needs, develop success plans, demonstrate value and ROI, and translate results into compelling data stories.
THIS POSITION IS LOCATED ON-SITE IN MOSCOW, ID, AND ONLY CANDIDATES WHO ARE LOCAL OR ARE WILLING TO RELOCATE WILL BE CONSIDERED AT THIS TIME.
THIS POSITION IS LOCATED ON-SITE IN MOSCOW, ID, AND ONLY CANDIDATES WHO ARE LOCAL OR ARE WILLING TO RELOCATE WILL BE CONSIDERED AT THIS TIME.
Skills
ExcelNegotiation
