Employee Communications, Change Management Lead

Develop clear and compelling messaging frameworks and narratives for complex or sensitive changes. Ensure communications connect individual changes to relevant business priorities and the broader employee experience. Provide recommendations on communication strategy, messaging, timing, sequencing, audience needs, and potential employee response. Develop leader communication and cascade approaches that equip managers to explain change, answer questions, and support their teams. Build productive relationships across Communications, People, Transformation, Technology, and business teams to drive aligned communication outcomes. Develop reinforcement communications that sustain awareness and adoption following major milestones or launches. Develop communication roadmaps, editorial plans, stakeholder review processes, and delivery timelines. Coordinate activities across communications partners, project teams, and channel owners to ensure effective execution. Apply insights and lessons learned to improve future change communications, processes, and practices. Contribute to the development of tools, templates, standards, and best practices that strengthen change communications across the team. 6+ years of experience in corporate communications, internal communications, change communications, organizational change management, employee communications, or a related field. Depth of experience developing and executing communications for complex organizational, business, technology, or transformation initiatives. Demonstrated ability to communicate complex information clearly and effectively in written, verbal, and presentation formats. Experience developing communications for a range of audiences, including employees, people leaders, executives, and impacted stakeholder groups. Demonstrated ability to independently lead complex communication projects from planning through execution. Strong consulting and stakeholder management skills, with the ability to communicate complex concepts, anticipate concerns, and influence others. Strong analytical and problem-solving skills with the ability to evaluate communication challenges and develop effective solutions. Strong project management and organizational skills with the ability to coordinate multiple stakeholders, priorities, and deadlines. Experience applying change management principles or methodologies to communication strategies. Familiarity with employee listening, stakeholder analysis, change impact assessments, audience segmentation, or adoption measurement. Experience developing executive communications, leader toolkits, and manager cascade strategies. Experience working in a global, matrixed, or complex organization. Experience partnering with People/HR, Transformation, Technology, Product, or business operations teams.