Inbound & Outbound Travel Executive

About Our Client

Our client is a well-established travel company providing inbound and outbound travel services, customized holiday packages, and tourism solutions.

Job Overview

The Inbound & Outbound Travel Executive will manage travel sales from initial inquiry to booking confirmation, develop customized travel packages, build customer relationships, and achieve sales targets.

Key Responsibilities

• Handle inbound and outbound travel sales from inquiry to booking confirmation.
• Generate and follow up on leads to achieve monthly sales targets.
• Recommend suitable destinations, holiday packages, hotels, tours, and activities based on customer requirements.
• Prepare competitive quotations and customized travel itineraries.
• Convert inquiries and quotations into confirmed bookings.
• Sell holiday packages, FIT and group tours, excursions, transfers, and accommodation.
• Manage B2C and B2B travel sales, where applicable.
• Build and maintain relationships with customers, overseas partners, DMCs, hotels, airlines, and suppliers.
• Negotiate supplier rates and prepare packages while maintaining profit margins.
• Handle booking amendments, cancellations, complaints, and customer requests.
• Maintain accurate customer and sales records in CRM or booking systems.
• Monitor travel trends, destination information, promotions, and visa requirements.

Qualifications & Requirements

• Diploma or Degree in Travel & Tourism, Hospitality, Business, or a related field is preferred.
• 2–5 years of experience in inbound and outbound travel sales.
• Proven track record of achieving travel sales targets.
• Strong knowledge of local and international destinations, hotels, tours, transfers, airlines, and travel suppliers.
• Experience preparing customized travel packages and quotations.
• Excellent communication, negotiation, sales, and closing skills.
• Strong customer relationship.

Interested candidates may send their CV to [email protected]