Back of House Manager

Job Description:

Welcome to Chick-fil-A North Carefree! We are a team that is developing leaders, treating each other like family, and making all people feel at home, and we hope you’ll be our next addition! We want to learn a little bit more about you, but first, here’s a little bit about us.

Our founder, Truett Cathy, believed in caring for people in a personal and meaningful way and found a unique opportunity to live out his calling in a fast-food environment. We are committed to upholding his legacy by running a great restaurant while caring for our guests and each other the way Truett would.

What We Promise You:

• A job with purpose. You will take care of guests in a way that will inspire them to be better people.
• Lifelong friends. You will find close relationships here that last long after the job is done.
• The best version of YOU. You will find opportunities to grow within our company at every level and to the next level.

Role Description:

Back of House Managers execute consistent operational excellence. They are responsible for ensuring high-quality, safe, and efficient food service while leading and supporting the Back of House. Success will be gauged through achieving and maintaining goals and responsibilities given by Directors, General Manager, and Owner/Operator. Similarly, they ensure that all standards laid out in the Team Member Handbook are being met on a daily basis. 

Requirements:

• Stand/work for several hours at a time.
• Lift up to 40 lbs.
• Ability to lead from position.
• Team-oriented, adaptable, dependable, and strong work ethic
• Treat the team and guests with honor, dignity, and respect.
• Have a coachable spirit and a growth mindset.

General Responsibilities:

• Team Leadership & Support: Assign positions, adjust staffing as needed, encourage and motivate team members, and lead by example.
• Operational Excellence: Address bottlenecks, ensure checklists and safety procedures are followed, and maintain a clean and organized kitchen.
• Food Safety & Quality: Monitor food handling, complete required safety and quality checks, and waste tracking.
• Training & Development: Provide feedback to develop team members through coaching.
• Communication & Accountability: Lead huddles, enforce rules, conduct disciplinary conversations as needed, and ensure a positive work environment.
• Guest Experience: Drive fast service, cleanliness, and proactive team behavior to enhance the overall customer experience.

Applicant Traits:

• Clear Communicator 
• Problem-Solver
• Strong Leadership Skills
• Positive Influence on Others
• Consistent
• Reliable
• Hard Working
• Values teamwork
• Loves serving and helping others.
• Enjoys working quickly and efficiently.

Requirements:

• 18 years or older
• 1 year of prior leadership experience
• Full-Time Availability
• Able to either open or close
• Willing to work Saturdays
• Proficient in Restaurant Operations

Benefits:

• Meal allotment during shift
• Flexible scheduling
• Closed on Sundays
• College scholarship opportunities
• Opportunity to advance
• Health Insurance - 90-day waiting period
• Paid Sick Time
• Paid Time Off
• 401K (and matching) - After 1 year
• Education Benefits - Financial Contribution through Instride

Posting will be open through November 30, 2026.

Independent franchised business owners operate most Chick-fil-A® Restaurants who make all their own employment decisions and are responsible for their own content and policies.

Thank you for your interest in employment at Chick-fil-A North Carefree! Upon submitting your application, you’ll be contacted once your application is reviewed. Please do not contact the store as their main focus is serving our customers.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.