Event Sales Manager

Description

Punch Bowl Social Raleigh is opening a brand-new location in February 2027, and we’re building an incredible team from the ground up! This exciting new chapter brings fresh energy and the opportunity to help launch a one-of-a-kind dining and entertainment destination. We're looking for an Event Sales Manager to help drive event sales, build local relationships, and play a key role in making our newest location a success!

As the Event Sales Manager, you will report to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. While you will collaborate with the operations team to ensure seamless event transitions, the primary focus is seeking new sales opportunities, consulting with clients on all event details to ensure smooth execution, managing revenue documentation, and maintaining accurate financial records.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• Positive attitude and passion for making people smile, and truly enjoy their experience.
• Value for high quality food and beverage, and appreciation for the technique associated with production.
• Sense of adventure and engaging energy
• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community.

What you’ll be doing:

The duties include, but are not limited to, the following

• Develop, plan, and sell events, aiming to exceed monthly and annual sales objectives
• Create and implement sales initiatives and strategies to meet and surpass KPI standards
• Establish and nurture relationships with repeat clients through regular outreach and follow-ups
• Identify new business opportunities through proactive outbound efforts
• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels
• Collaborate with the National DOS and GM on sales and marketing initiatives
• Maximize revenues using upselling techniques and strategic sales approaches
• Ensure accurate and timely weekly and monthly financial reporting. Analyze financial variances and initiate corrective actions as needed
• Provide timely proposals tailored to client needs, including menu selections, beverage preferences, and overall event planning
• Schedule and execute site tours, ensuring clients receive comprehensive and engaging experiences
• Understand FOH and BOH operational procedures as they relate to events
• Oversee the accurate execution of events from start to finish, maintaining strong communication with the venue team
• Manage time efficiently, handling multiple tasks and adapting quickly to changing priorities
• Spearhead BEO meetings and collaborate staffing schedules with operations
• Remain flexible in approach to meet evolving business needs and requirements
• Deliver outstanding guest service throughout all stages of the sales process, including post-event follow-ups for repeat business and referrals
• Actively participate in local professional networking events and follow up on leads
• Be proficient in POS systems, Tripleseat, Microsoft Office, and Wisely
• Ensure all events adhere to Punch Bowl Social brand standards and operational excellence

What's in it for you:

• Benefit Package
• Medical, dental and vision insurance
• Health Savings Account option – including company HSA contribution
• Flexible Spending Accounts
• Employee Assistance Program
• Company provided Short Term Disability Insurance
• Company provided Long Term Disability Insurance
• Paid Time Off
• Voluntary benefits – LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings
• Opportunities for Growth and Advancement
• Discounts on Food, Beverage and Activities

OTE: $110,000 - 115,000 annually

Requirements

What we’re looking for:

• Minimum of 3 years in restaurant or hotel event sales, with a proven track record in event-specific sales
• Experience in event operations (a plus!)
• Extensive understanding of the market and industry trends
• Proven experience working in high-volume, fast-paced environments for at least 3 years
• Familiarity with event operations and the ability to adapt to varying schedules based on event volume
• Ability to accommodate and work schedules that align with restaurant and bar volume demands
• Excellent verbal and written communication skills
• Strong math aptitude for financial reporting and budget management
• Experience in managing, leading, and motivating a team of employees

Preferred Skills

• Demonstrates a positive attitude and a genuine passion for creating memorable experiences and making people smile
• Works effectively in a team environment, contributing to a supportive and collaborative atmosphere
• Values high-quality food and beverage, with an understanding of and appreciation for the techniques involved in production
• Exhibits a sense of adventure and energetic engagement in all aspects of the role
• Communicates effectively with team members (both BOH and FOH), management, and the community
• Demonstrates strong interpersonal skills, including verbal and written communication, active listening, and follow-up for clarity
• Possesses strong organizational skills, attention to detail, and the ability to multitask efficiently
• Ability to check for understanding and follow up on directions as needed
• Proficient in computer skills, including Excel and Word
• Familiarity with CRM and catering software systems; experience with Tripleseat is a bonus

Work Environment / Physical Requirements:

• Must be able to work on-site at venue during weekdays, as this role requires hands-on involvement with daily operations and event coordination.
• Flexible hours with availability to work evenings, weekends, and holidays as needed
• Ability to stand and walk for extended periods
• Good sense of balance, with the capability to bend, kneel, and lift products weighing up to 50 pounds
• Ability to remain stationary while working at a computer screen or on the phone for extended periods
• Awareness of potential hazards, including slipping and tripping

*** Must be 21 years old and over ***

Follow us @punchbowlsocial or check us out at punchbowlsocial.com
We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws