- Salary
- $15+/hr
- Location
- Sewanee, TN, TN
- Department
- Administration
- Seniority
- Entry
- Experience
- 1+ years
- Education
- High School
- Source
- GovernmentJobs
Description
Primary Function:
Pick up, sort, post, and distribute all U.S. and campus mail to faculty, staff, and students.
Position Appointment Details:
Judgment Required:
Prescribed, established procedures are primarily used to perform the essential functions of this position.
Machines & Equipment Used:
Postal scales, meter machine, calculator, computer, sorting station, postal van
Personal Interaction/Communication:
High School Diploma or equivalent
Experience:
1 year of experience serving the public in a customer service environment
Job Related Skills:
Requires familiarity with typing and the use of a calculator and excellent math skills
Licenses & Certifications:
Tennessee Driver’s license is requiredWorking Environment:
Physical Requirements:
Pick up, sort, post, and distribute all U.S. and campus mail to faculty, staff, and students.
Position Appointment Details:
- Career Band: NE4
- Part-Time hourly position
- Typical duties of a postal clerk:
- Sell stamps, postcards, and envelopes for domestic and international mail. Balance the cash drawer.
- Distribute all U.S. and campus mail to faculty, staff, and students through SPO boxes, including certified, insured, registered, and overnight express mail.
- Receive and distribute UPS and FedEx packages for Students, Faculty and Staff.
- Sell UPS and FedEx postage to community, faculty, staff, and students
- Balance UPS drawer daily and help coordinator balance UPS and FedEx monthly departmental charges
- Log in and out all packages coming into the SPO (USPS, UPS, FedEx, and DHL)
- Prepare deposits and order supplies for USPS, UPS, and FedEx.
- Operate stamp meter, purchase postage for the meter, and balance meter drawer daily.
- Forward mail daily. Complete address correction cards.
- Prepare mailboxes for each new semester.
- Prepare and distribute lockbox combination cards and keys.
- Order stamps and supplies monthly for office; requisition stamp stock weekly for cash drawers.
- Contribute to the University’s commitment to the Sustainability Master Plan
- Perform all other duties of postal carrier as required.
- Support customer service window with friendly and effective interactions, including accurately handling cash and other forms of tender as necessary.
- Run department route if needed
- Typical duties of postal carrier:
- Pick up mail from University mailroom and deliver to U. S. Post Office.
- Retrieve mail from eight drop boxes across campus and from the U.S. Post Office and deliver to the University Post Office for processing.
- Sort incoming mail at University Post Office and post to boxes.
- Post mail to satellite boxes at School of Theology and maintain satellite boxes (handling customer inquiries & complaints, placing labels & signs as needed, assigning boxes).
- Perform all other duties of postal clerk as required.
Judgment Required:
Prescribed, established procedures are primarily used to perform the essential functions of this position.
Machines & Equipment Used:
Postal scales, meter machine, calculator, computer, sorting station, postal van
Personal Interaction/Communication:
- Student Contact: daily; serving customers, handling complaints, answering postal inquiries
- Internal: daily; serving customers, handling complaints, answering postal inquiries
- External: daily; serving customers, handling complaints, answering postal inquiries
High School Diploma or equivalent
Experience:
1 year of experience serving the public in a customer service environment
Job Related Skills:
Requires familiarity with typing and the use of a calculator and excellent math skills
Licenses & Certifications:
Tennessee Driver’s license is requiredWorking Environment:
University post office and various SPO boxes across campus
Physical Requirements:
- Must be able to stand for extended periods of time,
- Must be able to walk for extended periods of time,
- Must be able to push and/or pull objects,
- Must be able to use hands for repetitive tasks,
- Must be able to lift between 21-50 pounds (Medium work),
- Must be able to carry between 21-50 pounds (Medium work)
Skills
Customer Service