Product Manager Acquisitions and Propositions (Home Lending)

About the Role

Ready to help shape the future of home lending?

We’re looking for a commercially minded Product Manager, Acquisition and Propositions to turn customer, broker and market insights into compelling home lending experiences that deliver meaningful and sustainable growth.

Working closely with the Senior Manager Home Loan Acquisition and Propositions, you’ll translate our home lending priorities into differentiated propositions, pricing initiatives, campaigns and channel activity. You’ll own and deliver assigned initiatives across broker, proprietary and partnership channels, balancing customer needs with commercial performance, risk and regulatory requirements.

From concept through to implementation, you’ll coordinate scope, milestones, governance, dependencies and stakeholder decisions to deliver agreed outcomes. Drawing on customer research, competitor intelligence and portfolio performance, you’ll identify opportunities to strengthen our propositions, improve the quality and sustainability of acquisition and create better outcomes for customers and brokers.

This is a highly collaborative role where you’ll partner across Product, Distribution, Marketing, Digital, Data, Finance, Treasury, Operations, Technology, Legal, Risk and Compliance.

Whether you’re developing a business case, assessing pricing and margin impacts, shaping and delivering a campaign or reviewing performance, you’ll provide clear insights and practical recommendations that turn ideas into measurable outcomes.

If you enjoy working at the intersection of customer insight, commercial strategy and delivery, this is an opportunity to influence how home lending propositions are designed, delivered and experienced.

About You

You’re an experienced product, acquisition, proposition or portfolio professional with a strong understanding of banking or financial services.

Experience within home lending, retail lending or a related retail banking portfolio will be highly regarded, along with sound knowledge of lending products, distribution, marketing and digital strategies.

Commercially curious and analytically strong, you’re comfortable working with pricing, margin, funding, cost, portfolio mix, conversion and acquisition performance.

You can interpret customer, broker, competitor and channel insights, translate complex information into clear recommendations and make considered decisions that balance growth, customer outcomes and risk.

You bring the confidence to lead through influence across diverse stakeholder groups and the discipline to drive initiatives through business cases, governance, implementation readiness and post-implementation review.

You communicate clearly, manage competing priorities effectively and maintain attention to detail in a fast-moving environment.

Most importantly, you’ll bring a proactive, collaborative and curious mindset.

You’re willing to challenge conventional thinking, step outside your comfort zone and turn opportunities into practical, compliant and customer-focused solutions.

About us

BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.

Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.

BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.

Our perks

At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and personal growth.

Our comprehensive benefits package is designed to enhance your well-being, provide financial security, and foster a sense of community and inclusion. Here are just some of the fantastic perks you can enjoy as part of our team:

• Flexible working arrangement - Balance your work and personal life with ease.

• Discounted financial products - Enjoy exclusive rates on our financial services across the Group.

• Salary sacrificing options - Maximise your take-home pay with our salary packaging options.

• Paid parental leave with no minimum requirements - Spend quality time with your new family member without any worries.

• Purchase additional annual leave - Need more time off? You can buy extra leave days.

• Discounted private health insurance plan - Take care of your health with our special rates.

• Employee Assistance Program (EAP) - Access confidential support for personal and professional challenges for you and your family

• Access to employee network groups - Connect with peers through our First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers, and accessibility groups.

• Pride in Diversity membership: We are proud members of Pride in Diversity and actively participate in the Australian Workplace Equality Index.

We are committed to creating a workplace where everyone feels valued and supported. Join us and be part of a company that truly cares about its people and community!

How to apply

To apply for this role, follow the links.

BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with BOQ Group, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Please no agency applications.