Services Team leader - Product Line Scheduling & Competency

Services Team leader - Product Line Scheduling & Competency

Are you passionate about leading field operations and delivering exceptional customer service in a dynamic environment?

Do you enjoy mentoring teams, solving technical challenges, and driving safe, efficient service execution?

Partnering with the Best

As a Services Team leader - Product Line Scheduling & Competency, you will lead field operations to ensure the safe, efficient, and high-quality delivery of services to our customers. You will work closely with field personnel, customers, and internal stakeholders to support operational objectives, maintain compliance with HSE standards, and deliver outstanding service performance.

Fueling Your Passion

As a Services Team leader - Product Line Scheduling & Competency, you will apply your leadership, technical expertise, and customer-focused approach to support successful operational execution. This role includes supervising field activities, providing technical support for topside Electrical and Electronic systems, resolving operational challenges, and fostering a culture of safety and continuous improvement.

As a Services Team leader - Product Line Scheduling & Competency, you will be responsible for:

• Leading field operations in accordance with company HSE policies, quality standards, and operational procedures.
• Supervising field personnel and coordinating daily activities to ensure efficient execution of work.
• Providing technical support and expertise related to topside Electrical and Electronic equipment and systems.
• Troubleshooting technical and operational issues and implementing effective solutions.
• Adapting work methods and operational approaches when standard procedures are not feasible while maintaining compliance with HSE requirements.
• Building and maintaining strong customer relationships through professional communication and service delivery.
• Coordinating with customers and internal teams to ensure operational requirements are met.
• Monitoring operational performance and supporting continuous improvement initiatives.
• Maintaining accurate service documentation, operational records, and reports.
• Promoting a culture of safety, accountability, teamwork, and operational excellence.

To be successful in this role, you will:

• Have a Technical College degree, diploma, or equivalent technical education and experience.
• Have substantial experience as a Field Specialist or in a related field operations role.
• Have experience supporting Electrical and Electronic equipment and systems.
• Have strong troubleshooting, analytical, and problem-solving skills.
• Have the ability to adapt to changing job assignments and operational requirements.
• Have excellent customer service and relationship management skills.
• Have strong verbal and written communication skills.
• Have the ability to lead teams and coordinate multiple priorities effectively.
• Have the ability to interpret and follow technical procedures, specifications, and work instructions.
• Have a strong commitment to safety, quality, and operational excellence.
• Have the willingness and ability to travel as required to support customer and operational needs.

Work in a Way That Works for You

This role may require travel, schedule flexibility, and occasional extended working hours based on operational and customer requirements.

Working with Us

Our people are at the heart of our success. We foster a collaborative, inclusive, and safety-focused environment where innovation, professional development, and continuous improvement are encouraged and rewarded.

Working for You

We offer a comprehensive compensation and benefits package designed to support your professional growth and well-being, which may include:

• Career development and training opportunities
• Medical and wellness benefits
• Retirement and financial programs
• Additional voluntary benefits

This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role now or in the future.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

 

 

The Baker Hughes internal title for this role is: Services Team leader - Product Line Scheduling & Competency