Indigenous Long-Term Care Relations Coordinator

Position Overview:

The Indigenous Community Relations Coordinator will lead the engagement with Indigenous long-term care homes and communities across Ontario. The role focuses on building respectful, reciprocal relationships, supporting Indigenous family engagement in long-term care, helping to form and sustain effective family councils, and ensuring programs and public policy input reflect Indigenous perspectives, priorities, and cultural protocols.

This position centers listening, collaboration, and co-design, ensuring Indigenous communities, long-term care homes, and family caregivers are active partners in shaping the initiatives.

Key Responsibilities

• Establish and maintain ongoing, respectful relationships with Indigenous Nations, communities, Elders, Knowledge Keepers, and Indigenous-led LTC homes and other organizations.
• Act as the primary liaison between the organization and Indigenous LTC homes.
• Develop and deliver education and training to family councils and long-term care homes, focusing on homes with Indigenous residents, caregivers, and home staff.
• Facilitate dialogue to understand community needs, priorities, and barriers to engagement.
• Collaborate with Indigenous partners to co-design outreach initiatives, training, and resources.
• Work with the team to ensure programs are culturally safe, strengths-based, and aligned with Indigenous self-determination.
• Support the organizations public policy input by ensuring Indigenous perspectives are represented in submissions, policy recommendations, and public statements.
• Monitor relevant Indigenous-focused policies and programs in long-term care and report implications to leadership
• Track engagement activities, participation, and outcomes with Indigenous communities, respecting data sovereignty.
• Prepare reports, presentations, and updates for internal leadership, funders, and Indigenous partners.
• Support evaluation and continuous improvement of Indigenous engagement initiatives

Qualifications and Skills

• Strong preference for Indigenous candidates
• Post-secondary education in Indigenous Studies, Social Work, Community Development, or related field (or equivalent lived experience).
• Experience working with Indigenous communities in Ontario, with demonstrated understanding of Indigenous protocols, cultures, and community engagement practices.
• Experience in program coordination, outreach, or community engagement is preferred.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to facilitate difficult conversations respectfully and diplomatically.
• Knowledge of the long-term care sector or community advocacy is an asset.
• Cultural humility, sensitivity, and commitment to reconciliation.
• Strong organizational skills and ability to manage multiple projects independently.
• Familiarity with evaluation methods, reporting, and outcomes tracking.
• Willingness to travel regionally and attend community events.
• Valid driver’s license and access to a vehicle.