- Salary
- $165k – $175k/yr
- Location
- Austin, TX
- Workplace
- Remote
- Type
- Full-time
- Department
- Operations
- Seniority
- Director
- Source
- Lever
Description
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
The Director, AI Transformation is an internally facing role rocused on advancing TTEC Digital's enterprise AI adoption and turning business needs into deployable AI solutions and agents. The objective is to drive AI maturity and programs across TTECDigital. This role is intended to be more than an AI adoption/change-management position. It combines:
- AI transformation and adoption
- AI product/program management
- Business-process identification and optimization
- Development and deployment of AI agents/initiatives
- AI governance and guardrails
- Cross-functional coordination
- Executive communication and ownership
Skills
GitHubProject ManagementProgram Management