Lead Store Solutions Representative

Overview

Candidates must live central to Fresno, CA 

Lead candidates must have prior field merchandising/sales/DSD direct experience.

**A company vehicle is used for this position.

 

Pay: $25 - 27/hr. per hour + all expenses for travel paid; a full benefit package and Harbor perks!

Benefits for Harbor Team Members include vacation, sick time, personal holiday, paid holidays, medical, dental, vision, and life insurance, 401(k) retirement plan with a generous employer match and some great Harbor perks.

 

The purpose of the Lead Store Solutions Representative is to ensure that each assigned project is completed in a professional and timely manner. This position is responsible for ensuring that everything possible is completed at each store location to offer the merchandising appearance and organization required by company standards. The Lead Store Solutions Representatives will guide and motivate team members to work together and ensure they’re delivering exceptional customer service. This position will also help with training and development of the Store Solutions Representatives team, ordering supplies, providing updates to the Reginal Sales Manager, and other duties to assist management.

Responsibilities

Essential Job Functions:

• Responsible to implement company plan-o-grams in all sets. This includes the selection of products for core sets as outlined in our Merchandising Solutions; rearrange store shelves, or display areas as close to company approved layouts as possible. This includes: merchandising, stocking product, SRP pricing, shelf facing, rotating merchandise and cleaning of product and shelves as needed.
• Inventory management of supplies in vans and storage areas.
• Maintain a clean and safe work environment in the customer’s stores.
• Work professionally by maintaining dress and personal appearance codes according to company standards.
• Assign categories to team members that encourages and ensures cross category training.
• Monitor potential account problems at the store level and report to the Territory Sales Manager or Regional Sales Manager.
• Ensure all retail items placed in the store are tagged.
• Ensure Count of Goods is recorded at each reset.
• Maintain the Store Solutions Calendar schedule and communicate with team member(s).
• Assist in developing layouts for stores as needed.
• Assume responsibility as main contact for securing merchandising supplies.
• The lead will check the work of SSR’s to ensure category resets are being completed properly.
• Order Customer reports for discontinued items and movement reports when requested.

Knowledge, Skills, and Abilities:

• Ability to read and write English.
• Must possess basic math skills.
• Strong customer service skills.
• Valid driver’s license from the state of residence.

Qualifications

Education and Experience:

• Customer service experience required with direct responsibility for results.
• Experience in Merchandising.
• DSD experience preferred.
• Sales and retail work experience preferred.

Final candidates will be required to pass a drug, criminal background check and MVR check for insurance purposes while on the road for Harbor even though a company vehicle may be used for this position.