- Location
- IAG Transform Waterside, United Kingdom · Madrid, Spain · IAG Transform Barcelona
- Type
- Full-time
- Department
- Marketing
- Seniority
- Manager
- Closing date
- Today
- Source
- Workday
Description
About Us
We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.
Purpose of the role
Role Purpose
Lead the Creative Studio capability, setting the creative vision and operating model for high-quality, user-centred digital and AI-enabled content, experiences and product storytelling.
Your responsibilities
Key Responsibilities
- Set the studio strategy, standards, roadmap and service model.
- Lead product design, visual, motion, video and AI-assisted work.
- Translate briefs and user needs into production-ready outcomes.
- Set design-quality, brand, accessibility and ethical-AI standards.
- Prioritise the portfolio, resources and timelines.
- Develop reusable creative systems and responsibly evaluate new tools.
Your skills, experience and qualifications
Skills & Experience – Essential
- Relevant leadership or professional experience in a complex technology or transformation environment.
- Strong stakeholder management, communication and collaborative delivery capability.
- Ability to translate strategy and user needs into clear priorities and measurable outcomes.
- Sound judgement across delivery, risk, governance and continuous improvement.
Skills & Experience – Desirable
- Experience in AI, data, automation or digital products.
- Experience in aviation, travel or another regulated international organisation.
- Relevant professional qualification.
Personal Attributes
- Strategic, pragmatic and outcome-focused.
- Collaborative, inclusive and clear in communication.
- Comfortable with ambiguity and evidence-based challenge.
- Committed to responsible technology, quality and continuous improvement.
What This Role Offers
An opportunity to shape the Creative Studios Manager capability within the proposed IAG Transform operating model.
What we offer
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses.
We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law