ServiceNow Cloud Migration Engineer-On-Premise to Cloud Migration Required (GCP)

Summary
We are looking for an experienced ServiceNow Cloud Migration Engineer to lead and carry out the migration of a ServiceNow platform from on-premise (self-hosted) to the cloud, preferably Google Cloud Platform (GCP). You will assess the current ServiceNow environment, plan the migration, and move the instances, data, customisations and integrations to the cloud securely, with minimal downtime and no data loss. You will work closely with platform owners, infrastructure, security and business teams through to go-live.

⚠️ Must Have: Proven hands-on experience migrating ServiceNow from on-premise (self-hosted) to the cloud. Applications without ServiceNow on-premise to cloud migration experience will not be considered.

Responsibilities

• Assess the current on-premise ServiceNow environment, including instances, versions, customisations, scoped apps, integrations and data volumes.
• Plan the migration approach, timeline, cutover and rollback plans.
• Prepare and build the target cloud environment, preferably on GCP, including networking, security, access and connectivity.
• Migrate ServiceNow instances, configurations, customisations and data to the cloud.
• Reconfigure and test integrations, MID Servers, IntegrationHub, REST/SOAP and LDAP/SSO connections after migration.
• Review and fix customisations and scripts so they work in the cloud and on the target version, upgrading where needed.
• Run full testing (functional, integration, performance and user acceptance testing), using the Automated Test Framework (ATF) where possible.
• Make sure the migrated platform meets security, compliance and data residency requirements.
• Keep downtime to a minimum during cutover, then provide hypercare support after go-live.
• Create clear documentation, runbooks and handover materials for the platform and operations teams.