- Location
- Basingstoke, Belvedere House, United Kingdom · Warrington
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Engineering
- Education
- Bachelor
- Closing date
- Today
- Source
- Workday
Description
Join Valmet's Automation Systems Business Line as a Systems and Applications Engineer and support customers across the UK and Ireland with industry-leading automation solutions. We are looking for candidates based around London and the South of England, ideally south of Birmingham.
In this customer-facing role, you will deliver technical support, maintenance, project work, and emergency services for automation systems across industries such as pulp and paper, energy, wastewater, minerals, and marine. Reporting to the Area Service Manager, you will be based in Southern England with flexible remote working options.
Your Responsibilities
- Deliver automation service projects and support activities for Valmet's installed customer base across the UK and Ireland.
- Provide routine and on-demand customer support, including software development, system maintenance, inspections, diagnostics, troubleshooting, and technical documentation.
- Maintain, repair, and optimize industrial automation, instrumentation, and control systems to ensure reliable customer operations.
- Participate in an out-of-hours on-call support rota, providing emergency technical assistance when required.
- Support project execution, upgrades, maintenance shutdowns, and breakdown services across multiple industrial sectors.
- Identify opportunities to improve customer processes and recommend appropriate Valmet solutions, products, and services.
- Ensure all work is performed in accordance with regulatory requirements and Valmet's health, safety, and environmental standards.
- Build and maintain strong relationships with customers while representing Valmet professionally at all times.
Expectations for You
- HNC/HND or higher qualification in Electrical, Automation, Instrumentation, Control, or a related Engineering discipline.
- Experience working with industrial automation systems such as DCS, PLC, SCADA, HMI, or safety systems.
- Ability to diagnose, maintain, and repair electrical, instrumentation, and automation systems.
- Strong planning and organizational skills with the ability to independently manage service and project activities.
- Excellent communication skills with the ability to build effective relationships with customers and colleagues at all levels.
- Ability to work autonomously while contributing positively as part of a wider customer support team.
- Experience producing accurate technical reports, project documentation, and service records.
- Willingness to travel throughout the UK and occasionally within Europe as required.
- Fluent written and spoken English.
It Would Be Beneficial If You Have
- Experience with Valmet DNA DCS and/or QCS systems.
- Experience working with online and offline analyzers.
- Experience with HIMA Safety Instrumented Systems.
- A Bachelor's degree in a relevant Engineering discipline.
- Experience identifying business opportunities and developing customer relationships within industrial environments.
To Succeed in This Role
You are a proactive and customer-focused engineer who enjoys solving technical challenges in complex industrial environments. You combine strong troubleshooting and problem-solving abilities with a collaborative mindset and take pride in delivering high-quality service to customers.
We also expect you to align with Valmet's Leadership Principles:
- Take accountability – Act with ownership, deliver on commitments, and prioritize customer success.
- Lead with courage – Embrace challenges, drive improvements, and support innovation.
- Build on trust – Foster open communication and strong relationships with customers and colleagues.
- Collaborate for growth – Work across teams and functions to create value and achieve shared goals.
What This Role Offers
This is an opportunity to become a key member of Valmet's UK automation services organization, supporting a diverse range of customers and industries. Your work will directly contribute to the reliability, performance, and optimization of critical industrial processes.
We offer a competitive salary and benefits package, overtime and on-call allowances, professional development opportunities, and exposure to industry-leading automation technologies. You will join a highly skilled and supportive team that plays a central role in Valmet's continued growth in automation services.
When Everything Works Together
Valmet is where the best talent from a wide variety of backgrounds comes together. We work side-by-side with our customers throughout the entire lifecycle, delivering cutting-edge technologies, services, and mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow.
At Valmet, diversity of thought drives innovation. We are committed to a respectful and inclusive environment, where people can be themselves and are supported to contribute at their best. We welcome applicants from all backgrounds and make hiring decisions based on skills, experience, and potential, never on personal characteristics such as gender, gender identity, age, ethnicity, nationality, disability, neurodiversity, religion, sexual orientation, or political views.
Join the team – and help our customers achieve operational excellence through automation.