Customer Support Engineer

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

KLA is looking for a Customer Support Engineer to join our team in Kiryat Gat.

KLA is a US-based innovative technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment.

This high-tech company offers dynamic challenges and working with outstanding teams to maintain innovative analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking.

What your job will look like

• Perform customer service activities including fixing, intense problem solving, maintaining and repairing of multi-disciplinary equipment in multiple fields at the customer facility in Kiryat Gat
• Represent the company to the customer and assume accountability for customer satisfaction with service.
• Assure operational quality of system equipment. Coordinates actions with customers to minimize down time.

Minimum Qualifications

• Bachelor's Level Degree or Practical Engineer degree
• At least 2-4 years of experience in multisystem maintenance - MUST
• Position requires teamwork as well as independent learning, excellent analytical skills, communication in Hebrew and English, overseas training and ability to work in weekends when necessary.
• Candidate must have exceptional technical skills, good interpersonal relations, self-motivated and great teammate

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement 

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.