DoubleTree Norwalk - Senior Sales Manager OEM

The Senior Sales Manager is responsible for attainment of assigned goals tied to the overall performance of the hotel. The individual will be responsible for effectively soliciting and securing new accounts. The Senior Sales Manager will work in conjunction with the Director of Sales to achieve the hotel’s revenue and market share goals for one or more properties. The focus of sales may vary based on the respective property the associate is assigned to (i.e. Leisure, Business Travel, Group, SMERF). This role will also serve as a mentor/trainer for members of the Sales team. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

QUALIFICATIONS:

• High School diploma or equivalent required with at least 2 years of previous Hotel Sales experience.
• Must have a valid driver’s license for the applicable state.
• Must possess developed verbal and written communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guest(s) and/or corporate clients.
• Experience with professional selling skills desired: opening, probing, supporting, closing
• Must be proficient in general computer knowledge especially Microsoft Office products
• Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills

RESPONSIBILITIES:

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals, while also training/mentoring others to do the same.
• Proactively conduct solicitation calls, conduct sales tours, and entertain clients specific to Leisure, SMERF, Business Travel (BT) and/or Groups, as applicable by property.
• Monitor and evaluate trends within your market segment.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Adheres to Aimbridge Hospitality’s established regulations, company standards, sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Maintain strong visibility in local community and industry organizations, as applicable.
• May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes, etc.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the General Manager or Director of Sales.

• Access to back of house areas of the hotel and sensitive information

• Interact and occasionally have unsupervised contact with guests and/or colleagues

• Access and control to sensitive areas in the hotel premises, including the Hotel Safe, Master Keys and/or guestrooms, Storage/Liquor Room, and secured file cabinets

• Drive safely on behalf of the company for business reasons

• Maintain a high level of trust and responsibility

• Represent the company with certain level of reputation and good character as well as exercise sound judgement

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Doubletree Hotel Los Angeles Norwalk, 6 miles from Knott’s Berry Farm Amusement Park, offers an outdoor pool, hot tub and gym. Rooms provide 32-inch flat-screen TVs with cable and video games. The spacious guest rooms feature Wi-Fi, seating areas and desks. They also have coffee makers and ironing facilities. Los Angeles Norwalk Doubletree Hotel has a bar and on-site restaurant that serves Italian and American cuisine. A business center and meeting rooms are available to guests.

Application deadline for Colorado positions: