Hydrant & Valve Maintenance Supervisor
City of Asheville
·Yesterday
- Salary
- $32 – $35/hr
- Location
- Asheville, NC, NC
- Workplace
- Onsite
- Department
- Operations
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
About our opportunity:
Are you a hands-on water utility leader who thrives on building a strong, collaborative crew? The City of Asheville’s Water Resources Department is seeking a Hydrant & Valve Maintenance Supervisor to lead daily field operations and guide a dedicated team. In this vital role within our Maintenance division, you will oversee the installation, maintenance, and repair of hydrants and valves across the city—ensuring our critical infrastructure stays reliable and compliant. We are looking for an experienced leader with deep water distribution system knowledge who values teamwork, prioritizes safety, and brings the flexibility to step up and support crews during major leaks, main breaks, and duty officer rotations.Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises, directs, and evaluates assigned staff: plans, directs and reviews work of individuals and the team; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases; participates in interviews and makes hiring recommendations; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; develops and oversees employee work schedules to ensure adequate coverage and control; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and updates and maintains department standard operating procedure manuals.
Ensures adherence to established regulatory requirements and safety procedures: monitors work environment and use of safety equipment to ensure safety of employees and other individuals; ensures compliance with established environmental protection rules, regulations and standards; responds to and investigates safety violations, accidents, injuries, and damage claims; and maintains all related documentation.
Monitors computer-based work order maintenance management system: ensures complete and accurate documentation of all work orders, completed maintenance and repairs, inventory of equipment, parts and supplies, etc.; utilizes data to schedule repair and maintenance activities; monitors volume and completion of work orders; and orders parts and supplies as needed.
Conducts on site work reviews: ensures full utilization of personnel, materials, and equipment with concern for quality, safety, and efficiency; ensures efficient distribution of work between sections and crews; and ensures compliance with all applicable codes, laws, rules, regulations, standards, policies, procedures, and specifications.
Supervises work activities and projects: determines repair and maintenance needs, including leaks, line renewals, line repairs, water service shut downs, etc.; plans and manages water infrastructure installation projects, including budget management, right of way clearing, inspections, etc.; completes Boiled Water Advisory and collects and submits samples; coordinates communication with City departments, as well as county, and state agencies regarding water service interruptions due to City projects; and coordinates with private engineering firms and contractors regarding water infrastructure installations. Supports major repairs, assists leak district supervisors, and provides supervisory coverage across maintenance crews as needed.
Identifies and recommends improvements, such as system improvements, methods of alternative repair/rehabilitation, new technology, etc. to increase efficiency and decrease negative environmental impact to the community: and assists with implementation as needed.
Coordinates work activities with other City departments, and local and state agencies and departments as needed: monitors water infrastructure during road construction projects; ensures maintenance, safety and function of systems during construction; and coordinates the relocation of meters, hydrants, mains, etc.
Receives and responds to escalated and/or complex inquiries, concerns and complaints from customers: investigates and resolves customer complaints; and determines validity and corrective action to be implemented.
Monitors contracted work: communicates with contractors regarding work in progress and completed work; coordinates bid proposals for contracted services; reviews payment requests; works with contractor to correct deficiencies; approves payment requests; and maintains related documentation.
Assists in developing and monitoring budget and expenditure items relative to area of responsibility: recommends budgetary and capital additions; and identifies and recommends methods, measures and improvements to reduce operating costs without impacting service levels.
Performs related duties: attends meetings; coordinates communication across departments regarding water utility maintenance activities; and serves as duty officer, as scheduled.
Communicates with supervisor, subordinates, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, leave requests, timesheets, applications, product specifications, as built and construction plans, work orders, corrective action forms, standard operating procedures, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Additional Functions:
Performs other related duties as required.Minimum Qualifications:
High school diploma or GED required, with vocational or technical training in construction management, water distribution, utility maintenance, or a related field; supplemented by three years of experience in water utility installation, maintenance, and repair; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid North Carolina Class A Commercial Driver’s License (CDL), including appropriate endorsement(s) and Class A Water Distribution License OR a Class B Water Distribution License with ability to obtain Class A within 1 year of hire. Must possess and maintain or have the ability to obtain within 1 year of hire the following additional certifications or licensures: CPR, First Aid, Flagger, Forklift, Work Zone Supervisor, Trenching and Shoring, and Confined Space.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.
Performance Aptitudes:
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.ADA Compliance:
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions; some functions performed in the field may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, hazardous materials, machinery, vibrations, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, animal/human bites, disease, pathogenic substances, or rude/irate customers.
The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Are you a hands-on water utility leader who thrives on building a strong, collaborative crew? The City of Asheville’s Water Resources Department is seeking a Hydrant & Valve Maintenance Supervisor to lead daily field operations and guide a dedicated team. In this vital role within our Maintenance division, you will oversee the installation, maintenance, and repair of hydrants and valves across the city—ensuring our critical infrastructure stays reliable and compliant. We are looking for an experienced leader with deep water distribution system knowledge who values teamwork, prioritizes safety, and brings the flexibility to step up and support crews during major leaks, main breaks, and duty officer rotations.Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Supervises, directs, and evaluates assigned staff: plans, directs and reviews work of individuals and the team; processes employee concerns and problems and counsels as appropriate; recommends discipline, disciplinary actions, or discharge; completes employee performance appraisals and salary increases; participates in interviews and makes hiring recommendations; acts as a liaison between employees and management; and trains staff in operations, policies, and procedures.
Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; develops and oversees employee work schedules to ensure adequate coverage and control; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and updates and maintains department standard operating procedure manuals.
Ensures adherence to established regulatory requirements and safety procedures: monitors work environment and use of safety equipment to ensure safety of employees and other individuals; ensures compliance with established environmental protection rules, regulations and standards; responds to and investigates safety violations, accidents, injuries, and damage claims; and maintains all related documentation.
Monitors computer-based work order maintenance management system: ensures complete and accurate documentation of all work orders, completed maintenance and repairs, inventory of equipment, parts and supplies, etc.; utilizes data to schedule repair and maintenance activities; monitors volume and completion of work orders; and orders parts and supplies as needed.
Conducts on site work reviews: ensures full utilization of personnel, materials, and equipment with concern for quality, safety, and efficiency; ensures efficient distribution of work between sections and crews; and ensures compliance with all applicable codes, laws, rules, regulations, standards, policies, procedures, and specifications.
Supervises work activities and projects: determines repair and maintenance needs, including leaks, line renewals, line repairs, water service shut downs, etc.; plans and manages water infrastructure installation projects, including budget management, right of way clearing, inspections, etc.; completes Boiled Water Advisory and collects and submits samples; coordinates communication with City departments, as well as county, and state agencies regarding water service interruptions due to City projects; and coordinates with private engineering firms and contractors regarding water infrastructure installations. Supports major repairs, assists leak district supervisors, and provides supervisory coverage across maintenance crews as needed.
Identifies and recommends improvements, such as system improvements, methods of alternative repair/rehabilitation, new technology, etc. to increase efficiency and decrease negative environmental impact to the community: and assists with implementation as needed.
Coordinates work activities with other City departments, and local and state agencies and departments as needed: monitors water infrastructure during road construction projects; ensures maintenance, safety and function of systems during construction; and coordinates the relocation of meters, hydrants, mains, etc.
Receives and responds to escalated and/or complex inquiries, concerns and complaints from customers: investigates and resolves customer complaints; and determines validity and corrective action to be implemented.
Monitors contracted work: communicates with contractors regarding work in progress and completed work; coordinates bid proposals for contracted services; reviews payment requests; works with contractor to correct deficiencies; approves payment requests; and maintains related documentation.
Assists in developing and monitoring budget and expenditure items relative to area of responsibility: recommends budgetary and capital additions; and identifies and recommends methods, measures and improvements to reduce operating costs without impacting service levels.
Performs related duties: attends meetings; coordinates communication across departments regarding water utility maintenance activities; and serves as duty officer, as scheduled.
Communicates with supervisor, subordinates, other City employees, contractors, the public, outside agencies and organizations, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives, reviews, prepares, completes, processes, forwards or retains as appropriate various forms, reports, correspondence, leave requests, timesheets, applications, product specifications, as built and construction plans, work orders, corrective action forms, standard operating procedures, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
Operates a personal computer to enter, retrieve, review, or modify data, utilizing word processing, spreadsheet, database, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.
Additional Functions:
Performs other related duties as required.Minimum Qualifications:
High school diploma or GED required, with vocational or technical training in construction management, water distribution, utility maintenance, or a related field; supplemented by three years of experience in water utility installation, maintenance, and repair; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid North Carolina Class A Commercial Driver’s License (CDL), including appropriate endorsement(s) and Class A Water Distribution License OR a Class B Water Distribution License with ability to obtain Class A within 1 year of hire. Must possess and maintain or have the ability to obtain within 1 year of hire the following additional certifications or licensures: CPR, First Aid, Flagger, Forklift, Work Zone Supervisor, Trenching and Shoring, and Confined Space.
Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all City or departmental policies, practices, and procedures necessary to function effectively in the position.
Performance Aptitudes:
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, assigning and reviewing work, maintaining standards, coordinating activities, and evaluating employee job performance.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.ADA Compliance:
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, crawling, and prolonged standing, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds).
Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions; some functions performed in the field may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, hazardous materials, machinery, vibrations, traffic hazards, bright/dim lights, toxic agents, animal/wildlife attacks, animal/human bites, disease, pathogenic substances, or rude/irate customers.
The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Skills
CPRComplianceForkliftCDL