Director of AI Strategy and Communications

Job Profile:

Administrative Operations Specialist 4

Job Family:

Administrative Operations

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Provides leadership and support in planning, managing, developing, and evaluating departmental strategy, initiatives and activities. 

Job Description:

Salary: $105,000-125,000 per year; offer dependent upon experience.

Artificial intelligence is rapidly reshaping how communications teams discover stories, conduct research, create and distribute content, monitor issues and understand audiences. It is also a defining area of ASU research, teaching and public impact. Media Relations & Strategic Communications (MRSC) is seeking a Director of AI Strategy and Communications to help the department apply AI responsibly across its work and strengthen how ASU's AI expertise, strategy and impact are communicated to internal and external audiences.

MRSC's Visual Communications team, which includes the department's designers, web developers and AI developers, leads the product strategy, design, development and maintenance of MRSC's custom AI tools in partnership with the teams that use them. The Director of AI Strategy and Communications will complement that work by advancing AI adoption across MRSC, building staff fluency, establishing responsible-use practices and shaping communications about ASU's AI work.

Media Relations & Strategic Communications is the central communications team for Arizona State University, one of the largest public research universities in the country. ASU is a new type of American university, one grounded in both excellence and access. An R1 research university with more than $1 billion in annual research expenditures, ASU is a national leader in fields including microelectronics, engineering, space exploration, climate and sustainability. In a given year, 200,000 people enroll at ASU either in person or online.

The Director of AI Strategy and Communications will report to the Vice President for Media Relations & Strategic Communications.

The successful candidate will help MRSC:

Use AI well across the department

• Develop and lead MRSC's AI adoption strategy in partnership with team leaders. Identify opportunities across the department and recommend priorities informed by communications needs, potential impact and available capacity.

• Partner with Visual Communications and relevant MRSC teams to identify communications needs and opportunities for AI, develop use cases, establish content standards and evaluation criteria, and support adoption of AI initiatives. Potential applications include story discovery and background research; media targeting and identification of niche outlets, journalists, podcasts and creators; media pitch development; issue and trend monitoring; message and scenario analysis; and content adaptation and distribution. MRSC takes a human-first approach to AI.

• Modernize and enhance daily workflows. Identify opportunities to reduce repetitive work and expand staff capacity while preserving human judgment, editorial standards, accuracy and accountability. Evaluate whether AI, existing tools or workflow changes would best address identified needs.

• Build AI fluency and adoption across MRSC. Provide training, coaching, shared resources, demonstrations and practical playbooks that meet employees at different levels of experience and comfort.

• Advise on content standards, accuracy and evaluation for public-facing AI experiences such as the ASU News chatbot, in partnership with Visual Communications and ASU News.

• Advance adoption of AI-assisted research, monitoring and knowledge-management capabilities. Help MRSC identify stories and experts across ASU, track developments in higher education and the broader AI ecosystem and prepare timely briefing and communications materials in partnership with MRSC and enterprise technical teams.

• Establish and promote responsible AI practices for communications. Align MRSC practices with ASU requirements for human review, factual verification, source attribution, privacy, intellectual property, accessibility, bias mitigation, disclosure and use of approved tools.

• Measure and report on MRSC's AI initiatives. Evaluate adoption, usefulness, effectiveness, quality, risk and lessons learned, and recommend which approaches should be scaled, revised or discontinued.    

Tell ASU's AI story

• Lead MRSC's communications strategy for ASU's work in AI. Coordinate with MRSC leadership, Enterprise Technology, Knowledge Enterprise, Enterprise Brand Strategy and Management, academic units and other partners to develop accurate, consistent and compelling messaging about AI across ASU research, teaching, operations and public impact.

• Maintain an active network across the AI ecosystem. Stay closely connected to AI research, industry, policy, advocacy, technology media and relevant online communities; monitor emerging technologies, companies, regulation, public debates and narrative shifts; and translate those developments into communications opportunities and risk guidance for MRSC leadership.

• Position ASU as a trusted authority on AI in higher education. Identify timely storylines, experts, media opportunities, thought-leadership platforms and public conversations in which ASU can make a meaningful contribution.

• Help MRSC anticipate and prepare for AI-related issues. Monitor misinformation, synthetic media, privacy, intellectual property, bias, transparency, regulation and changing public expectations, and develop appropriate communications guidance and response plans with relevant university partners.

Desired Qualifications:

• At least two years of demonstrated experience applying AI in communications or a related professional setting, including:
  • identifying and prioritizing use cases
  • using generative AI and related AI technologies for research, analysis, content development, monitoring and distribution
  • designing and evaluating AI-enabled workflows
  • applying responsible AI practices
• At least seven years of progressively responsible experience in strategic communications, public affairs, journalism, digital communications, technology communications or a related field.
• Strong communicator with practical AI fluency and the ability to translate among editorial, communications, technical and leadership teams.
• Sound communications judgment, curiosity, hands-on AI experience and the ability to lead change.
• Experience leading cross-functional initiatives through influence and collaboration across communications, product, design and development teams.
• Ability to explain complex technical and policy developments clearly, collaborate productively with developers and Enterprise Technology teams, and train colleagues with different levels of AI experience.
• Ability to build trusted partnerships across communications, technology, legal, privacy, compliance and leadership teams.

This is not a software-development position.

Relevant experience may come from AI- or technology-focused journalism, an industry association, a technology company or other complex, mission-driven institutions.

Working Environment:

• Office is located in Tempe, AZ
• Frequent standing for varying lengths of time and walking moderate distances to perform work.
• Frequent bending, reaching, lifting, pushing, and pulling up to 25 pounds
• Regular use of standard office equipment, including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone, and associated computer/technology peripherals.

Department Statement:

We tell and share the stories of one of the largest public research universities in the country through our team of internal reporters and editors, media and public relations veterans, and a full-service creative team. Our goal is to create content for, distribute content to, and create relationships with audiences around the globe.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

 

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.