Senior consultant, Strategic Accounts

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

This strategic role drives growth and long-term revenue within Ciena's Google account by connecting customer priorities with Ciena's optical, routing, switching, pluggable, and PON portfolio. The position serves as the primary sales consultant for the APAC region, coordinating Google activity across Ciena's Service Provider, MOFN, Subsea, executive, sales, operations, R&D, PLM, and engineering teams. Success in this role expands relationships and opportunities across Google, Google Fiber, and Alphabet subsidiaries while maintaining disciplined execution across complex global sales and fulfillment activities.

How you will make an impact:

• Lead business development and complex solution sales for the Google account, including high-value contract management, opportunity closure, revenue growth, and margin delivery.
• Serve as the primary sales consultant for the APAC region for the Google account and manage and coordinate Google activity across the region.
• Engage directly with Google and coordinate Google initiatives with Ciena's Service Provider, MOFN, and Subsea teams.
• Build and execute strategic account plans, prioritize sales opportunities, and retain accountability for the sales and fulfillment process associated with global activities.
• Develop customer relationships at all levels, including executives, and deliver bookings, revenue, and margin presentations to management.
• Identify and pursue addressable opportunities with Alphabet subsidiaries while managing business reporting through Salesforce.com, leadership meetings, cross-functional reviews, and weekly status reports.

The must haves:

• Education: Bachelor's degree or equivalent years of experience.
• Experience: 10+ years of customer-facing solution sales experience, preferably within the networking industry, including recent Routing/Switching, Pluggable, and Optical networking sales experience.
• Demonstrated record of winning Routing/Switching, Pluggable, and Optical networking solution sales across multiple customers.
• Experience with Regional, Major, or Global accounts, preferably hyperscalers, including application of the business drivers, objectives, and strategies within this market.
• Application of business and technical acumen in the Optical and IP domains to complex solution sales and deal structures.
• Demonstrated ability to build and maintain executive relationships with internal and customer stakeholders and influence contributors across multiple organizations.
• Ability to work independently, own assigned responsibilities, escalate to senior management when necessary, and travel frequently.

Nice to haves:

• Knowledge of SDN, NFV, Intra Data Center, Data Center Interconnect, Wireless Networking, and other emerging technologies.
• Detailed understanding of Ciena products and future portfolio.
• Application of account strategy, large-system sales, technical, commercial, problem-solving, and organizational capabilities within complex organizations.
• Ability to develop and communicate value propositions to technical and non-technical audiences at all organizational levels, including effective presentation skills and use of verbal and non-verbal audience cues.
• Ability to manage competing and changing account priorities with urgency, accountability, initiative, and disciplined execution.
• Application of market, industry, and competitive landscape knowledge to sales strategy and customer engagement.
• Location in Singapore, preferably within commuting distance of the Google office.

At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.