National Project Manager

Department: Construction

Employment Type: Full Time

Location: National

Reporting To: Heath Brown

Description

Key Responsibilities

• Position requirements and responsibilities will include but are not limited to:  
• Communicate with operations daily on project to ensure projects are running smoothly 
• Keep customers and insurance adjusters up to date on all project activities. Adhere to all company protocol, project and safety policies, accounting procedures etc. 
• Also, responsible to ensure that the service quality is at the company’s highest standard  
• Setting budget on project to ensure profitability 
• Perform work within given budget or communicate job from beginning to end 
• Project Buy Outs…Set draw schedule w/Subs & Vendors, pull permits, initiate and follow through to ensure all necessary paperwork is in the project file 
• Develop a Site Safety Plan to communicate and have followed by Field Supervisor and labor 
• Budgeting project to ensure profitability 
• Keep client and adjuster informed to promote good customer service  
• Ensure job files have proper-signed contracts and required forms depending on type of job 
• Process files on a timely basis to ensure accurate processing by the accounting department 
• Complete/draft Project Management Reviews daily for job file 
• Conduct Safety Toolbox meetings 
• Participate in safety investigations to minimize risk 
• Provide feedback (positive or negative) to Operation and Production Managers regarding individual jobs as needed  
• Keep open line of communication and constant networking with adjuster, the insurance community and any target business assigned 
• Maintain the highest of integrity to ensure the “Cotton” image is viewed in the most positive manner  
• Meeting the needs and request of the client and adjuster  
• Conflict resolution with customers 
• Performance of operation staff and change of scope 
• Understanding of workflow procedures and systems. 

• Bachelor's degree or equivalent work experience 

• Heavy restoration project knowledge REQUIRED 
• OSHA 10 or 30-hour a plus 

Skills, Knowledge and Expertise

• Understanding of workflow procedures and systems 
• Knowledge of insurance industry a plus 
• Mitigation 
• Remediation 
• Structural drying 
• Abatement 
• HVAC cleaning/duct cleaning 
• Air cleaning/air quality testing 
• Air purification setup 
• Fire damage restoration 
• Computer proficiency and knowledge of Microsoft Office applications 
• Proven organizational, problem-solving and communication skills 
• Proven ability to build relationships 
• Good driving record: 
• Minimum of twenty-one (21) years of age and have a minimum of three (3) years verifiable driving experience        
• No more than 2 moving violations in the past 3 years 
• No repeat seat belt violations 
• No high-speed moving violations in the past 3 years  
• Ability to get in and out and drive a vehicle for the majority of the workday; to and from appointments and office  
• Ability to sit or stand for long periods of time (to complete paperwork as needed or manage a job while in the field)  
• Ability to lift 50 lbs  
• Ability to work in a smoky environment  
• Ability to travel throughout the United States and potentially beyond the US borders for periods of time (to proactively chase, consult, market, secure business and satisfy project needs)  
• To work an on-call schedule, which may require late evenings, early mornings and weekends to include long extended hours without much notice 

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