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Store Logistics Manager #373 - Hagerstown, MD

The Academy

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Salary
$57k – $81k
Location
Store 373 - Hagerstown - Hagerstown, MD, United States of America
Type
Full-time
Department
Operations
Seniority
Manager
Source
Workday

Description

Who We Are

At Academy Sports + Outdoors our vision is to be the best sports + outdoors retailer in the country — but what truly sets us apart is our people. We’re a passionate, purpose-driven team that’s as committed to each other as we are to our customers.

We’ve spent over 80 years building a culture that puts people first. We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey. What fuels us? Our belief in the power of fun.

Here, you won’t just help customers gear up for their next adventure — you’ll launch one of your own. Whether you're starting out or leveling up, Academy is a place where fun can’t lose!

What You Will Work On

As a Logistics Manager, you will drive the day‑to‑day operational rhythm of the store, ensuring every process behind the scenes supports a seamless customer experience. You will lead logistics, merchandising, and receiving operations with a sharp focus on inventory flow, accuracy, safety, and execution excellence. Through thoughtful planning and strong follow‑through, you will help translate corporate strategy into consistent, in‑store results.

In this role, you will analyze operational performance, identify opportunities for improvement, and implement solutions that elevate productivity and efficiency. You will balance workforce planning, scheduling, training, and payroll while holding teams accountable to established standards. Your leadership will directly influence store performance, profitability, and the overall experience for both customers and team members.

Who You Will Work With

You will partner closely with the Store Director and fellow store leaders to align operational priorities with business goals. On a daily basis, you will coach and support Team Leads and Team Members across Logistics, Merchandising, and Receiving, creating clarity, accountability, and momentum.

You will also collaborate with district and regional partners during store walks, audits, and operational reviews, translating feedback into actionable improvement plans. Strong communication and collaboration will be essential as you support a culture of trust, performance, and continuous improvement.

What You Bring

Bring your energy, your ideas, and your love for sports and the outdoors.

  • Bachelor’s degree in a related field preferred

  • Minimum of 3 years of relevant leadership or management experience required

  • Demonstrated success leading departments of up to 40 team members while driving operational excellence and achieving sales targets

  • Strong leadership and coaching skills with the ability to develop people

  • Solid business acumen with the ability to interpret operational and financial data

  • Effective verbal and written communication skills

  • Experience with inventory systems, order processing, payroll systems, and Microsoft Office

  • Sound judgment and decision‑making skills in a fast‑paced environment

  • Ability to complete and maintain required certifications, including Firearms Sales and Power Industrial Truck

  • Comfortably manage and audit firearm sales, ensuring all transactions meet federal and state requirements through accurate completion of ATF Form 4473, background check verification, and final approval

  • A team-first attitude; while your core duties are your priority, you're happy to step in wherever you're needed

Work Style and Physical Requirements

  • Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs

  • Full-time position averaging 45–50 hours per week during peak times

  • Capability to remain on your feet and move throughout the store for extended periods during scheduled shifts

  • Ability to perform physical job functions such as walking, bending, reaching, pulling, carrying, and lifting items up to 50 lbs

  • Capacity to complete repetitive tasks, including scanning, stocking, and folding merchandise

  • Comfort using ladders or step stools to access merchandise as needed

  • Ability to thrive in a fast‑paced retail environment while adapting to shifting priorities

  • Acceptable level of hearing and vision to perform job duties

  • Ability to adhere to company policies and professional standards

Key Skills

Operations, Workforce Management, Process Improvement, Customer Service, Management

Job Profile Summary

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and the outdoors. The Logistics Manager is responsible for driving operational excellence across the entire store, with a primary focus on the supervision and performance of the store Logistics function, including Merchandising, Logistics, and Receiving. This role provides leadership through team leads and team members to ensure consistent execution of operational priorities. As a key store leader, the Logistics Manager influences overall store performance by fostering strong communication, accountability, and collaboration. The success of this role directly impacts customer satisfaction, store profitability, and the fulfillment of Academy’s Purpose.


Education

  • Bachelor’s degree in a related field preferred

Work Experience

  • At least 3 years of relevant work experience required
  •  Demonstrated success leading departments with up to 40 team members to achieve operational excellence and sales goals

Skills

  • Exceptional supervisory and people leadership skills with the ability to coach and develop team members while leading by example
  • Strong customer service focus with the ability to balance operational priorities and customer needs
  • Effective problem-solving and communication skills when interacting with customers, team members, and business partners
  • Demonstrated business acumen, including understanding the financial and operational impact of decisions, market dynamics, and profitability targets
  • Ability to read, analyze, and interpret business reports, professional publications, technical procedures, and regulatory information
  • Clear, positive, and persuasive verbal communication skills with strong active listening capabilities
  • Ability to prepare written reports, correspondence, and procedural documentation
  • Comfort presenting information and responding to questions from team members, business partners, customers, and the public
  • Sound judgment and decision-making skills using common sense reasoning
  • Working knowledge of inventory systems, order processing, payroll systems, and Microsoft Office applications such as Word and Excel
  • Ability to apply basic mathematical concepts and follow written, verbal, or diagram-based instructions

Responsibilities

  • Provide overall leadership and accountability for the execution and operational excellence of the entire store
  • Oversee store Logistics operations and participate in team member personnel decisions, including hiring, training, development, discipline, and termination
  • Provide oversight of online sales fulfillment programs to ensure timely and accurate execution
  • Direct and supervise Logistics and Merchandising Team Leads, as well as Merchandising and Receiving Team Members, to support execution of weekly merchandising, marketing, and receiving plans
  • Develop and execute strategies to achieve weekly and monthly operational goals, including workforce planning, scheduling, training, and payroll management
  • Drive workforce productivity, operational efficiency, and continuous improvement initiatives
  • Hold team members accountable for compliance with sales, safety, and security standards in accordance with company policies and applicable regulations
  • Ensure departmental zoning and adherence to established department, store, and company standards
  • Supervise the execution of assignments delegated by the Store Director through Playbook
  • Participate in store walks with the Regional Vice President, District Manager, and Store Director and implement action plans based on feedback
  • Audit firearm sales in compliance with federal and state laws, including completion of ATF Form 4473, background checks, and serving as the final approver
  • Complete and maintain Firearms Sales Certification and Power Industrial Truck Certification training as required
  • Provide leadership across the team member lifecycle, including onboarding, coaching, performance management, and development
  • Learn, understand, communicate, and enforce company policies, procedures, and safety standards
  • Perform additional duties as assigned based on business needs
  • Ability to thrive in a fast-paced retail environment while adapting to shifting priorities
  • Adhere to company policies and professional standards

Physical Requirements and Attendance

  • Flexibility to work varying schedules, including evenings, weekends, and holidays, based on business needs
  • Full-time position averaging 45–50 hours per week during peak times
  • Capability to remain on your feet and move throughout the store for extended periods during scheduled shifts
  • Ability to perform physical job functions such as walking, bending, reaching, pulling, carrying, and lifting items up to 50 lbs
  • Capacity to complete repetitive tasks, including scanning, stocking, and folding merchandise
  • Comfort using ladders or step stools to access merchandise as needed
  • Acceptable level of hearing and vision to perform job duties

Targeted Pay Range: $57,000 - $80,500. The starting rate of pay may vary based on factors including, but not limited to, location, experience, certifications, and position offered.

Additional compensation includes the potential to earn performance-based annual and quarterly bonuses.


Team members may qualify to enroll in a comprehensive benefits package, subject to terms and conditions of respective plans and employment eligibility. Team members are also eligible for a 20% Academy discount. To learn more about our comprehensive benefits package, visit

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.​

Skills

ExcelComplianceCustomer ServiceMerchandising

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