Team Leader - Support and Safety Hub, The Orange Door - Gippsland

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Why this role matters

The Salvation Army (Salvos) provides a wide range of services that support women and women with children impacted by family and domestic violence. We offer accommodation, counselling, support, behavioural programs, and advice to women and children at risk of, experiencing or escaping family violence. Our services focus on prevention, restoration, and healing to provide specialised support to address immediate safety issues and provide advice, referrals, and connection to assist the recovery journey. 

 

About the role

As the Support and Safety Hub Team Leader, you will lead a passionate multidisciplinary team at The Orange Door, delivering high-quality, trauma-informed responses that improve safety and outcomes for women, children and families impacted by family violence. This is an opportunity to shape practice, build team capability and drive strong partnerships across the service system, while championing perpetrator accountability and creating meaningful, lasting change in the lives of those who need it most.

 

About The Orange Door Program

The Orange Door brings together specialist practitioners from family violence, child and family services, and perpetrator intervention programs to provide a safe, accessible and coordinated response for people experiencing family violence and families needing support. Through an integrated practice model, The Orange Door focuses on improving safety and wellbeing, strengthening perpetrator accountability, and connecting individuals and families with the right support at the right time.

Reporting to the Orange Door Services Manager, this is a permanent full-time position, based on-site in Leongatha, VIC.

 

Conditions

Compensation is in accordance with SCHADS Award Level 7.

$63.13 – $65.77 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.

 

How you will make an impact

• Lead and support a multi-disciplinary team of Support and Safety Hub Practitioners, fostering a trauma-informed and psychologically safe practice environment that prioritises the safety and wellbeing of clients
• Provide effective line management, supervision and performance oversight, including task supervision, coaching, professional development and monitoring against key performance indicators
• Coordinate and oversee case management and service delivery, ensuring practitioners apply appropriate frameworks, maintain high practice standards and achieve positive client outcomes
• Manage workforce planning and operational requirements, including staffing, rostering and ensuring the Hub is adequately resourced to meet service demands
• Build and maintain strong partnerships with Victoria Police, Child Protection, community organisations and external networks, representing The Salvation Army and driving collaborative, integrated responses to family violence and client support needs

 

What you will bring

• Must hold or be ‘working towards’ an Australian Qualification Framework (AQF) Level 7 or above qualification in family violence or a related discipline. AQF Level 7 qualifications include Bachelor Degrees, Graduate Certificates, and Master Degrees
• Qualifications must align with the Mandatory Minimum Qualification Requirements for Specialist Family Violence Practitioner (Recommendation 209)
• Strong knowledge of the gendered drivers of family violence, including the impact on women, children and families, and a sound understanding of feminist and specialist family violence practice frameworks
• Demonstrated knowledge of the physical, emotional, psychological, and behavioural impact of trauma and abuse
• Knowledge of Family and Domestic Violence including context, principles, philosophies, theories, policies, regulations, and legislation
• Experience working in the family violence sector with an emphasis on adults who use violence is desirable
• Proven leadership experience in family violence, family services, child protection or a related sector, with the ability to coach, supervise and develop high-performing teams
• Demonstrated ability to lead multi-disciplinary teams and cross-sector partnerships, fostering collaboration and delivering positive outcomes for clients
• Expertise in risk assessment, safety planning and risk management, with the capacity to make informed decisions in complex and high-risk environments
• Exceptional communication, problem-solving and stakeholder engagement skills, with a commitment to diversity, inclusion and culturally safe practice
• A current Full VIC Driver’s Licence
• A current Employee Working with Children Check

 

What we offer

The Salvos offer eligible employees a well-balanced package of meaningful benefits including

• Remote Area Housing Benefit to employees who live and work in the area (up to $31,800 tax free)
• Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities
• Access to EAP and health & wellness initiatives incl Fitness Passport 
• Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) 
• Ongoing training and development opportunities that enhance on the job skills and proficiency
• Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

How to apply 

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. 

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration