Assistant General Manager

ELI04 - Assistant General Manager - TN Position Summary We are looking for a motivated and seasoned Assistant General Manager to support the management at Kane Brown’s. In this role, you will assist the General Manager in overseeing all facets of the operation, encompassing restaurant management, customer service, team training and development, financial oversight, and overall establishment success.

This role is ideal for a dedicated leader with a robust background in the hospitality industry who is skilled at delivering outstanding guest experiences.

Key Responsibilities Support the General Manager in managing daily operations for both front-of-house and back-of-house, ensuring seamless food service and guest interaction. Assist in the development and execution of strategic plans to meet business goals and maximize profitability. Help foster a supportive and cooperative work environment for all staff. Participate in the recruitment, training, and management of staff, upholding high service standards. Aid in conducting performance reviews and providing constructive feedback to enhance employee engagement and productivity. Maintain a consistent presence on the floor to engage with guests and guarantee their satisfaction. Help address and efficiently resolve any customer complaints or issues. Contribute to strategies that boost nightlife revenue and elevate the venue’s standing. Ensure the venue maintains high standards of cleanliness and appropriate ambiance. Assist in managing budgets, financial forecasts, and cost containment strategies. Analyze financial data to identify trends and issues, making adjustments as needed. Help maximize revenue and profitability with a continuous focus on quality and guest satisfaction. Support relationships with suppliers and vendors to ensure top-quality ingredients and products are available. Oversee inventory management to reduce waste and manage costs effectively. Ensure all local health and safety regulations are met. Assist in implementing and upholding policies and procedures. Work with the marketing team to craft and implement promotional strategies. Qualifications Minimum of 5 years in high-volume restaurant and fine dining management. Demonstrated experience in leadership and team management. Strong financial acumen with a solid grasp of budgeting and cost management. Excellent communication skills and interpersonal abilities. Deep understanding of fine dining trends, culinary techniques, and customer preferences. Capability to perform well in a fast-paced and high-pressure environment. Familiarity with reservation systems and point-of-sale software preferred. Bachelor’s degree in Hospitality Management, Business Administration, or related field is advantageous. Proficient in conflict resolution, with strong interpersonal skills. Self-motivated, guest-oriented, and possessing superior organizational/time management skills. Knowledgeable in inventory management and problem-solving for food and beverage operations. Certifications in food safety and responsible alcohol service. What We’re Looking For At Kane Brown’s, we use our unique experience and contributions to deliver more than value – we set new standards! We seek someone that is looking for more than a job – we want to work with someone who is as passionate as us about what we do and how we go about doing it. We are seeking a leader who is:

Highly social, energized, and brings a strong, engaging personality Builds relationships, and creates a positive, high-performance culture Creatively ambitious but operationally disciplined Calm under pressure Detail-obsessed Relentless about standards Motivated to build something lasting Compensation & Benefits Competitive salary plus bonus commensurate with experience Health, Dental, and Vision Insurance 401(k) Employee Dining Benefits Opportunity for long-term growth within a multi-venue hospitality group Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position is regularly required to stand, reach, bend and lift heavy objects. The noise level in the work environment is typically high.

Stamina and Endurance: Ability to stand and walk for extended periods during shifts, especially during busy service hours. Mobility: Capability to move around the restaurant quickly and efficiently, managing various areas such as the dining room, kitchen, and bar. Manual Dexterity: Proficiency in handling tasks like setting tables, handling reservation systems, and managing service equipment. Strength: Ability to lift and carry light to moderately heavy items, such as trays, wine boxes, or small furniture. Good Vision and Hearing: Essential for observing the dining room, ensuring service quality, and addressing guest needs, as well as hearing orders and communication from staff. Calm Under Pressure: While not purely physical, the ability to maintain composure during busy or stressful situations is key to ensuring smooth operations. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

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