Security Operations Supervisor - Overnights - Minneapolis, MN

Security Operations Supervisor at American Security & Investigations

Shift: Wednesday - Sunday  11:00 PM - 7:00 AM (40 hours per week)

Payrate: $23.50

Location: Minneapolis, MN

Requirements:

• You must be 18 years old
• For safety reasons, you must be able to speak English
• A pre-employment drug screen and criminal background check are required
• Be able to meet physical requirements including walking and patrolling, climbing stairs, and performing CPR
• Previous security experience is preferred

Position Summary:

The Third Shift Security Supervisor is responsible for training, coordinating, directing, and overseeing security personnel assigned to the overnight shift. This position ensures that all security staff perform their assigned duties in accordance with established policies, post orders, patrol requirements, and building security procedures.

The Third Shift Security Supervisor is expected to provide leadership, maintain accountability, address performance concerns, and ensure the security team remains prepared to respond to building emergencies, security incidents, and other unexpected or rapidly changing situations. This individual must demonstrate sound judgment, effective communication, initiative, and the ability to make timely decisions while working with limited management support during overnight hours.

Essential Duties and Responsibilities

1. Staff Supervision and Coordination

• Direct, coordinate, and oversee the daily responsibilities of all security personnel assigned to the third shift.
• Ensure officers are properly assigned to their posts, patrol areas, and other designated responsibilities.
• Monitor staff performance and ensure officers remain alert, professional, and engaged throughout their shifts.
• Conduct shift briefings to communicate important updates, security concerns, building activities, and operational expectations.
• Verify that required patrols, inspections, reports, and other assigned duties are completed accurately and on time.
• Address staff concerns, performance deficiencies, and policy violations promptly, reporting significant issues to the Security Manager.
• Maintain appropriate staffing coverage and coordinate adjustments when call-offs, emergencies, or unexpected staffing shortages occur.

2. Training and Development

• Train new and existing security officers on building procedures, post orders, patrol requirements, access control, emergency protocols, and incident reporting.
• Provide ongoing coaching and guidance to ensure officers understand their responsibilities and perform their duties consistently.
• Evaluate officers' understanding of their assignments and identify areas requiring additional instruction or corrective training.
• Reinforce professional conduct, customer service, communication standards, and compliance with established security policies.
• Ensure officers are familiar with emergency equipment, communication systems, evacuation procedures, and other applicable building safety resources.

3. Emergency Response and Incident Management

• Respond promptly to building emergencies, including fire alarms, medical emergencies, security threats, disturbances, suspicious activity, property damage, and other incidents.
• Assess situations, determine appropriate initial actions, and coordinate the response of available security personnel.
• Contact and coordinate with Minneapolis Police, Fire Department, Emergency Medical Services, building management, and other responding agencies as circumstances require.
• Provide direction to officers during emergencies, ensuring personnel understand their assignments and responsibilities.
• Maintain composure and exercise sound judgment when responding to unpredictable, high-pressure, or rapidly evolving situations.
• Ensure incidents are documented thoroughly, accurately, and in a timely manner, including actions taken, personnel involved, notifications made, and relevant observations.
• Notify the Security Manager or designated management personnel of significant incidents, emergencies, and conditions requiring follow-up.

4. Building Security and Operational Oversight

• Ensure required building patrols, inspections, access control procedures, and security checks are completed in accordance with established requirements.
• Monitor building conditions and identify suspicious activity, safety hazards, unsecured areas, and potential security vulnerabilities.
• Ensure security officers follow established procedures for tenant access, visitor management, deliveries, restricted areas, and after-hours building operations.
• Verify that security equipment, communication devices, keys, access credentials, and other assigned resources are accounted for and properly maintained.
• Review shift activity logs, incident reports, and officer documentation for accuracy and completeness.
• Ensure all significant issues and outstanding concerns are communicated to the incoming shift and management.

5. Leadership, Accountability, and Professional Conduct

• Lead by example by maintaining a professional appearance, dependable attendance, strong work ethic, and consistent adherence to security policies.
• Promote teamwork, accountability, and clear communication among security personnel.
• Address conflicts and operational challenges professionally and objectively.
• Take initiative in resolving routine operational issues while recognizing when circumstances require management involvement or outside assistance.
• Maintain confidentiality regarding building operations, tenants, employees, security procedures, and incident information.
• Perform other security-related duties as assigned by the Security Manager.

Performance Expectations

The Third Shift Security Supervisor is expected to:

• Ensure security personnel understand and complete their assigned responsibilities.
• Maintain consistent enforcement of building security policies and established procedures.
• Provide effective training, coaching, and supervision to security officers.
• Demonstrate leadership and initiative during emergencies and unexpected operational challenges.
• Maintain accurate reports, shift documentation, and communication with management.
• Ensure a thorough and professional transition of information between shifts.
• Support a safe, secure, and professionally managed building environment at all times.

General Statement

The Third Shift Security Supervisor serves as the primary supervisory presence for the overnight security operation and is responsible for maintaining staff readiness, operational consistency, and effective incident response. The individual must be capable of independently managing routine security operations while recognizing, assessing, and responding appropriately to emergencies and unforeseen circumstances that may arise during the shift.

Why Join the ASI Family?

American Security & Investigations, a Marsden Holding Company, has been delivering ‘peace of mind’ to our customers for over 45 years! We are an innovative team of safety and security professionals that bring a customer service mindset to all of our duties.

We offer:

• Competitive Benefits including an option to be paid DAILY through DailyPay
• Entry Level Positions with Room to Grow
• Jobs that are Classified as Essential
• Overtime Hours

EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.