Veterinary Care Assistant

Excited to grow your career? 

We are looking for a Veterinary Care Assistant who wants to make a difference to both our clients and patients. If you have great communication skills and are happy to interact and support our clients with the added responsibilities of assisting our nurses care for our patients; then this is the role for you. This is a split role of reception duties and supporting the clinical team. 

 
We value our talented colleagues, and whenever possible we want to support you to grow professionally. If you think the position you see is right for you, we encourage you to apply! 
 
Our people make all the difference in our success. 

If you’re passionate about helping both people and patients and looking for your next opportunity in a practice where your development, ideas and contribution genuinely matter, we’d love to hear from you.  

Medivet Bermuda Park, Nuneaton is an established, Branch partner led, community-focused veterinary practice with a loyal and growing client base. Our amazing clinic was designed by our experienced partner ensuring it has everything we need for treating our patients. We’re a friendly and supportive team who genuinely care about our patients, our clients and each other. With modern facilities, an experienced team and an interesting and varied caseload, we’re building something special.  

About the role  

This position would suit a person wanting to help people and pets; preferably with some experience in customer or patient care and who enjoys working as part of a collaborative and supportive team. Full training will be provided. Great communication and supportive skills for clients is essential, face to face, email and telephone especially when supporting clients during emotional situations while caring for their pets. 

Excellent facilities and a varied caseload  

With our branch partner being an RCVS Advanced Practitioner in Surgery, we have excellent equipment and access to a varied and interesting caseload.  

Our facilities include:  

• Digital radiography  

• Dental radiography  

• Laparoscopy  

• Endoscopy- rigid & flexible  

• Colour Doppler ultrasound  

• ECG  

• Extensive orthopaedic equipment, including equipment for frequent TPLO procedures  

• In-house intra-articular therapy  

• Zoetis AI Imagyst  

• And much more  

We pride ourselves on being a friendly, approachable and supportive practice. We genuinely care about providing outstanding care to our patients and clients, while also creating an environment where our team can enjoy their work and develop professionally.  

Who are we looking for?  

We’re looking for someone who:  

• May have past patient care experience (full training will be given) 

• Is passionate about providing excellent patient care  

• Provides an outstanding client journey  

• Has great communication skills 

• Enjoys working collaboratively within a friendly and supportive team  

• Is keen to continue learning and developing professionally  

• Takes pride in delivering high standards of clinical care  

• Has a kind, compassionate and approachable manner  

Most importantly, we’re looking for someone who wants to be part of a team that genuinely cares about our patients, our clients and each other.  

If you’d like to get a feel for our team and the great care we provide every day, take a look at our Facebook and Instagram pages to see who we are and what life is like at Bermuda Park.  

If you’re looking for a practice where you’ll be supported, valued and encouraged to develop your skills within a veterinary environment, Medivet Bermuda Park could be exactly what you are looking for.  

We’d love to welcome you to our team.  

The position is: 

• 40 hours per week between the hours of 8.15am-7.30pm 

• 1 in 6 saturdays 

• Up to 2 bank holiday cover days at our 24 hour hospital leamington Spa (fully supported) 

• 1-2 oncall weeks per year (fully supported by qualified vets and nurses- no sole charge)

Your career means more than a rota and a job title, that’s why we offer:

Health and wellbeing

• Health Cash Plan from day one
• 24/7 counselling and wellbeing support
• Life Assurance 3 x salary

Annual leave

• 5 weeks’ annual leave plus Bank Holidays, rising with length of service
• Extra ‘Day for You’, a paid day off just for you

Additional support

• Cycle to Work
• Season Ticket loans
• Discounts on Medivet products and services

About you

You’re skilled at providing exceptional client care and are passionate about caring for pets.  You’re a team player who wants to make a real difference in a practice that values and supports you.

We welcome applications from candidates able to prioritise, remain calm under pressure and who are flexible and willing to learn.

This role is not suitable for young workers in line with Health and Safety Executive (government) direction due to the expected duties of the role. Therefore, you will be asked to confirm that you are over the age of 18 as part of the application process.

What you’ll be doing

Typically, in this role, you’ll:

• Deliver exceptional care to clients, supporting surgeries and procedures, complying with all regulatory, practice and operational standards
• Deliver patient monitoring and care to pets, including walking, toileting and feeding
• Work collaboratively within a supportive team