Senior Manager, System Strategy & Solutions

Job Description Summary

The Senior Manager, System Strategy & Solutions serves as a strategic leader within Supply Chain Operational Excellence, partnering closely with the Executive Director to drive enterprise initiatives, operational transformation, and long-term value creation across the health system's supply chain organization. This role is responsible for leading the Supply Chain Project Management Office (PMO), developing scalable solutions to complex business challenges, and advancing the organization's strategic, digital, and operational priorities.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002369 SYS - Supply Chain Customer Success

Pay Rate Type

Salary

Pay Grade

Health-32

Scheduled Weekly Hours

40

Work Shift

Job Description

Minimum Qualifications:

• Bachelor's degree in Supply Chain Management, Business Administration, Healthcare Administration, Engineering, Finance, Information Systems, or related field.  

• Minimum of seven (7) years of progressive experience leading complex projects, strategic initiatives, or operational improvement efforts.  

• Demonstrated experience managing cross-functional teams and driving enterprise-level initiatives.  

• Experience developing business cases, executive presentations, and strategic recommendations.  

• Experience with project portfolio management, process improvement, and technology-enabled transformation.  

• Strong knowledge of healthcare supply chain operations, including sourcing, procurement, procure-to-pay, logistics, supplier management, and analytics. 

• Experience with ERP, analytics, and digital transformation initiatives, preferably including Workday, ServiceNow, and related technologies. 

• Exceptional analytical, communication, facilitation, and executive presentation skills. 

• Proven ability to influence without direct authority and successfully manage competing priorities in a complex environment.

Strategic Leadership & Transformation 

• Partner with the Executive Director to define and execute the system-wide supply chain strategy and Operational Excellence roadmap. 

• Lead and support cross-functional transformation initiatives aligned with enterprise priorities and long-term organizational objectives. 

• Identify opportunities to optimize processes, operating models, and organizational capabilities across Corporate Supply Chain. 

• Drive operational excellence by connecting strategy, technology, analytics, and process improvement initiatives. 

• Support organizational growth, acquisitions, and integrations by coordinating cross-functional efforts and promoting standardization across the enterprise. 

• Anticipate organizational needs, identify emerging risks and opportunities, and proactively recommend solutions that support enterprise objectives. 

System Project Management Office (PMO) 

• Lead and oversee the Supply Chain PMO, including project managers and program resources supporting operational and strategic initiatives. 

• Establish and maintain project governance standards, methodologies, tools, and reporting structures. 

• Oversee project intake, prioritization, portfolio management, and resource planning activities. 

• Monitor initiative performance, risks, dependencies, and barriers to execution, escalating issues as appropriate. 

• Ensure initiatives deliver measurable operational, financial, and strategic outcomes. 

• Foster alignment and coordination across Supply Chain Operations, Strategy, and supporting business functions. 

Solution Engineering & Business Enablement 

• Serve as the primary solution engineer for Supply Chain, partnering with operational, sourcing, procure-to-pay, logistics, and support teams to design scalable solutions that improve performance and customer experience. 

• Translate business requirements into future-state processes, technology recommendations, and implementation plans. 

• Evaluate and recommend opportunities for automation, systems optimization, workflow redesign, and digital enablement. 

• Collaborate with information technology, vendors, and business stakeholders to ensure technology investments support enterprise objectives. 

• Facilitate process mapping, root-cause analysis, and the development of sustainable operating models. 

Performance, Governance & Operational Excellence 

• Support the development and maintenance of enterprise performance metrics, dashboards, and executive reporting. 

• Drive accountability across internal and external stakeholders to ensure initiatives achieve intended outcomes. 

• Participate in portfolio prioritization, resource allocation, and project investment decisions across Corporate Supply Chain. 

• Promote standardization, continuous improvement, and operational discipline across the source-to-pay continuum. 

• Partner with analytics and business leaders to monitor performance, measure value realization, and communicate progress to executive stakeholders. 

Executive Partnership & Strategic Leadership 

• Serve as a strategic thought partner and trusted advisor to the Executive Director of Supply Chain Operational Excellence. 

• Prepare executive briefings, business cases, presentations, and recommendations to support leadership decision-making. 

• Partner with the Executive Director on strategic planning, portfolio prioritization, and enterprise transformation initiatives. 

• Participate in discussions regarding resource allocation, project investments, and operational priorities across Corporate Supply Chain. 

• Represent the Executive Director in leadership meetings, governance committees, and project reviews, as appropriate. 

• Act as an extension of the Executive Director by driving alignment, removing barriers, and ensuring execution of strategic priorities. 

Team Development & Leadership 

• Recruit, develop, and lead a high-performing team of project managers and Operational Excellence professionals. 

• Establish clear performance expectations, goals, and development plans aligned with organizational priorities. 

• Foster collaboration among project teams, business stakeholders, and cross-functional partners. 

• Cultivate a culture of accountability, innovation, problem-solving, and continuous improvement. 

• Mentor team members and build organizational capabilities in project management, change leadership, and solution development. 

 

Additional Job Description

Physical Requirements:

• Mobility & Posture

Standing: Continuous, Sitting: Continuous, Walking: Continuous, climbing stairs: Infrequent, working indoors: Continuous, working outdoors (temperature extremes): Infrequent, working from elevated areas: Frequent, working in confined/cramped spaces: Frequent, Kneeling: Infrequent, bending at the waist: Continuous, Twisting at the waist: Frequent, Squatting: Frequent

• Manual Dexterity & Strength

Pinching operations: Frequent, Gross motor use (fingers/hands): Continuous, Firm grasping (fingers/hands): Continuous, Fine manipulation (fingers/hands): Continuous, reaching overhead: Frequent, Reaching in all directions: Continuous, Repetitive motion (hands/wrists/elbows/shoulders): Continuous, Full use of both legs: Continuous, Balance & coordination (lower extremities): Frequent.

• Lifting & Force Requirements

Lift/carry 50 lbs. unassisted: Infrequent, Lift/lower 50 lbs. from floor to 36”: Infrequent, Lift up to 25 lbs. overhead: Infrequent, Exert up to 50 lbs. of force: Frequent

• Vision & Sensory

Maintain corrected vision 20/40 (one or both eyes): Continuous, Recognize objects (near/far): Continuous, Color discrimination: Continuous, Depth perception: Continuous, Peripheral vision: Continuous, Hearing acuity (with correction): Continuous, Tactile sensory function: Continuous, Gross motor with fine motor coordination: Continuous.

• Selected Positions:
  • Olfactory (smell) function: Continuous
  • Respirator use qualification: Continuous

• Work Environment & Conditions

Effective stress management: Continuous, Rotating shifts: Frequent, Overtime as required: Frequent, Latex-safe environment: Continuous

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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