Hospitality Coordinator

Build your career working for one of the nation’s most respected companies, Chick-fil-A! Come learn the secrets that make our brand and its team members so successful! Our Midtown Atlanta franchise locations are looking for friendly, smiling leaders. As one of the busiest Chick-fil-A franchises in the area with THREE locations, we will help you grow as a leader and develop a great career with Chick-fil-A.

As a Hospitality Coordinator at Chick-fil-A you will focus on delivering a remarkable guest experience in the dining room and front-of-house areas, and leading the team around you to do so as well. 

Responsibilities/Outcomes:

• Greeting and assisting guests at the restaurant 
• Maintaining clean, stocked, and welcoming customer service areas
• Ensuring all team members are trained and maintaining service standards (speed, cleanliness, friendliness)
• Uphold Chick-fil-A standards, policies, and values in the restaurant on a day to day basis.
• Influence team member growth by providing training, coaching, performance feedback, evaluations, and recommendations for development and promotions.
• Monitor and manage 3rd Party Deliveries and customer feedback channels
• Attend all internal and external leadership development classes and opportunities 
• Manager Checklists completed daily
• Be available to work 3 open/close shifts per week
• Coach at least 3 emerging leaders daily, with scheduled 1:1s once per month

Requirements:

• At least 1 year of previous experience working in high-volume, fast-paced, guest-focused environment (previous Chick-fil-A experience preferred)
• Bachelor’s degree from an accredited college or university
• Big Smiles and a Cheerful Personality
• Professional Appearance
• Commitment to the highest standard in customer service
• Self-directed and driven leader who demonstrates respect, honesty, and integrity
• Adapts quickly, handles ambiguity, and keeps composure in a high pressure, urban setting
• Go-getter who continuously improves, communicates clearly, and motivates others with enthusiasm, positivity, and energy
• Willing to adapt work schedule to meet the demands of the business
• Has high emotional intelligence and self-awareness
• Possesses a willingness and desire to serve and learn- has a growth mindset

Prior experience as customer service, cashier, hosting, restaurant crew member, team member, fast food, or other part-time restaurant job experience is not required but is preferred. And we love previous Chick-fil-A Experience!

What we offer:

• Full-time or part-time schedules which are flexible and perfect for working around school/life obligations
• Sundays off
• Competitive pay that grows with you. 1st pay increase at 90 days or sooner.
• Health, Dental, Vision Insurance Plans
• A fun and encouraging work environment with leaders that started right where you are
• Free crave-able Chick-fil-A meal with every shift
• Tuition Assistance and Scholarship opportunities
• 100% Tuition covered while attending University of the Cumberlands online starting day one
• 401K matching
• Vacation time
• Real learning and growth every day. So many ways to get real business and life development.
• Advancement opportunities – job growth and career development

This is not your typical fast food job, here at Chick-fil-A, you’ll have the opportunity to work closely with a fun, happy, and energetic leadership team who are personally vested in your success. Your success is our success!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.